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Pre Sales Specialist Cloud & Hosting

Posting Country:  Italy
Date Posted:  29-Sep-2021
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Description

Role purpose:
To provide customer facing technical pre-sales and solution architecture support for sales opportunities within the Vodafone Cloud and Hosting Services business. Additionally to provide in-life architectural support ownership for customers. Accountable for designing and validating solution design and bid support for all sizes of opportunity, ranging from relatively small in-life changes to multi-million pound new business.


Key accountabilities and decision ownership:

  • Assist sales specialists with pre-sales and solution architect engagements, technically qualify cloud and hosting opportunities, align opportunity to Vodafone product and services portfolio and define design resourcing estimates;
  • Engage with customer to develop, understand & document customer requirements. Understand the customer’s business requirements and drivers and create compelling proposal and bid material;
  • Produce customer specific solution documentation for proposals and orders on opportunities ranging from the fairly straightforward to more complex designs;
  • Provide a single point of contact for business and customer during bid phase and into delivery as a Solution Prime. Potentially act as customer lead architect during in-life  phase of solution service delivery.

 

Core competencies, knowledge and experience:

  • Strong infrastructure design experience with knowledge in all or some of the following areas of expertise: X86 Server, OS (Microsoft/Linux), Virtualisation (VMware), Storage, LAN design, Spa Hana TDI, 3rd party cloud platforms (SoftLayer, AWS, Azure) and security (Firewalling, IPS/IDS, Log/Threat, SIEM AV).  Proven track record of delivering successful IT architecture designs;
  • Excellent communication skills, both written and verbal, with proven ability to produce quality documentation for high level design work and bid material;
  • Experience of operating in an ITIL environment, with a good understanding of general business principles and practices to include an understanding of business economics, customer markets and operating environments;
  • Experience of operating at a senior management level, with a track record in identifying, influencing and negotiating with key decision makers;
  • Self-motivated, team player with drive to improve group function and skills.

 

 Must have technical / professional qualifications:

  • Degree/HNC/HND (or equivalent) in IT related subject;
  • 3 years (or more) work experience in an IT/Managed Hosting/Cloud discipline;
  • Proven experience in designing solutions incorporating bare metal and virtualised infrastructure as a Service (IaaS) solutions;
  • A Certification in virtualisation, security, cloud related discipline advantageous.

 
Key performance indicators:

  • AOV addressed, AOV won, concurrent bids numbers/AOV and win/loss ratio;
  • Accurate solutions submitted by team on time with continued excellent feedback from customers and sales colleagues;
  • Employee NPS.

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.