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Business Intelligence - Demand Management

Data: 6-ott-2020

Luogo: Milano, IT

Società: Vodafone

We have an exciting opportunity for a talented individual to join the Business Intelligence team in Vodafone Italy at a very exciting time of change. You will become part of a passionate team that is focused on driving value across the business through innovative delivery of data and insight.
Your specific responsibility will be to ensure that our delivery is managed in the most effective way; using the right channel, optimising resources and managing the internal customer communication through our Business Partner roles.
If you are interested in this great opportunity, you will have the ability to design and build process, manage resources, prioritise activity, with full  transparency, in a digital environment; your motivation to achieve best in class service to our internal customers will be evident.
The emerging Business Intelligence remit will be underpinned by a new operating model, talented team and leverage of a new technical environment that enables us to drive new data solutions.

 

Job Overview:
In the Finance Department,responsible for the co-ordination and communication of a capacity based demand model for the small works delivery stream whilst also driving the communications strategy for Business Intelligence specifically around the launch of new or enhanced strategic deliveries.
 
Effective co-ordination of delivery pipeline via a daily assessment meeting, you will have to understand and manage resource utilisation, timely allocation of demand, support the prioritisation conversation and be a specialist point of contact for the off-shore demand manager.
 
In addition to this, you will be responsible for owning the strategy around agreed methods of communication for raising demand into BI, ensuring adoption of an online portal as the primary method of demand capture and supported by the implementation of a central mailbox which needs to be monitored and responded to within SLA.

 

Key Responsibilities:
• Manage the demand process with Business Intelligence Business Partners and Capability team to made decisions on allocation of demand to correct delivery stream
• Liaison with IT community, technical experts, contractors and project managers to co-ordinate delivery requirements
• Daily liaison across work streams to manage the demand delivery pipeline and pro-actively identify and many any potential issues
• Communication on Demand processes to stakeholder community to include updates on the MicroStrategy environment and BI processes
• Support execution process with Business Partners to ensure clear communication of new capability to drive adoption
• Provide monthly dashboard on BI Delivery performance

 

Functional & Technical / Skills:
• Experience of MicroStrategy essential
• SAS knowledge an advantage
• Agile working methodology
• Visualisation techniques and theory
• Competence in Teradata or equivalent environments.
• Process management
• Off-shore team management

 

Behaviours & Competencies:
• Problem solver & Innovative thinker
• Excellent communication skills – written and verbal
• Excellent interpersonal & presentation skills
• Ability to work under pressure to tight deadlines
• Excellent organisational and time management skills
• Adaptable and flexible attitude to change
• Confident and willing to use own initiative

 

Credentials & Experience:
• Ability to digest information quickly and replay this in a simplified manner
• Ability to work with senior stakeholders to prioritise the BI demand list
• Working with off-shore delivery teams to ensure timely delivery
• Able to self-prioritise and work to tight deadlines 
• Strong attention to detail and meticulous in reviewing accuracy of outputs before being shared with stakeholders
• Communicating complex and technical deliverables in a simple, user friendly format through management of an online workflow
• Proactive communication to ensure adoption and usage of BIs core assets
• No direct people management requirement but strong leadership, influencing and negotiation skills required

 

Location: Milano