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Senior Business Analyst

Posting Country:  Italy
Date Posted:  25-Sep-2021
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Role Purpose

Owner and expert within the IT organization responsible for the Collection of business demands within the Capability Roadmap management process.
Technical project manager for business critical initiatives for all customer segments (Consumer, SOHO, SME, Corporate segments). Acting as Technology’s first contact point relative to product, application and IT relevant developments you will be responsible for IT related business requirements to achieve quality requirement specifications, work out requirement specifications that fit into the Vodafone IT architecture, by providing advice, guidance and full management in line with business demands and constraints. You will be working closely with a range of stakeholders from both the business and the technical teams to ensure we deliver simply brilliant products and services to our customers as well as cutting edge IT. 

Key accountabilities and decision ownership

  • Collect business demands ensuring proper IT skills are involved in requirements negotiation and optimization within the Capability Roadmap management process. Ensure business vertical provide a solution, perform impact assessment and provide HL cost estimates to the business.
  • Understand the business needs and implications of new services and translate them into detailed IT requirements
  • Owning, leading and driving consistency of Squad and Red Farm demand, business analysis processes & practices across VF vertical application development areas, NEXT and Dante transformation programs.
  • Create and maintain a cohesive and coordinated plan to ensure all IT capabilities are developed according to business & IT strategy
  • Ensure line of business priorities and IT capabilities developed in squads, NEXT, Dante and business verticals are aligned through prioritization-management and effective communications. 
  • Make scope/schedule/resource trade-off decisions, ensure commitments are tracked and met.
  • Manage projects portfolio, monitor budget allocation and planning.
  • Projects status report, issues, risks and costs 
  • Ensure alignment within projects impacting more than one technology domain and cross project management.
  • Ensure IT alignment on business strategy.

Tasks, activities and responsabilities

  • Responsible for providing High Level solution and cost estimation to complex business customer opportunities, supporting all segments, products and new requirements.
  • Engage with the IT and Network teams and provide knowledge transfer, identify skills gap and connect them with technical experts from within the Vodafone family
  • Making sure that solutions proposed satisfy the business needs
  • Act as a Single Point of Contact Person for his/her Area of competence
  • Continuously improve his/her competence and technological knowledge in her/his area
  • Provide technical consultation and actively participate in the IT business roadmap planning activities, by supporting the business departments in creating a feasible roadmap that is in alignment with the company’s strategy and main goals.
  • Create, collect and analyze business and technical requirements in line with most recent IT methodology, by providing technical background information on the existing system capabilities.
  • Follow changes introduced in IT systems and business processes

Core competencies, knowledge and experience

  • IT or Telco specific university degree
  • At least 5 years of experience in demand management role
  • Experience of project management is a must

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.