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Process Transformation Expert

Data: 22-ott-2020

Luogo: Milan, IT

Società: Vodafone



The person will be responsible for leading a new project of business change for the local markets’ process transformation applying out of the box mindset.


He/she will show confidence conducting process re-engineer activities (from initial business assessment analyzing most relevant KPIs to process re-design) team working with the process owner and most relevant process stakeholder. He/she will also evaluate and guide the adoption of automations to drive innovative technical delivery processes utilising Agile ways of working.

He/she will develop new opportunities, which mobilize cross-function teams and establish future states, develop business cases and work with the Product Owner to facilitating benefits tracking for automation initiatives.

Finally, He/she will ensure all high level process and automation solution designs are compliant against all design guidelines and best practices existing with the enterprise, and that all design activities are re-using the component library.



  • Delivery focused, with experience of implementing innovation and demonstrable knowledge of leading edge technologies within automation tools, machine learning and artificial intelligence;
  • Experienced in working in international, distributed team;
  • Technical understanding of the wide automation landscape and industry standard tools;
  • Deep business analysis experience. Process Mining tools knowledge is a plus;
  • Certifications –Six Sigma, Lean, Agile desirable.