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Specialist Fraud Analyst

Fecha: 19-ene-2022

Ubicación: Madrid, ES

Empresa: Vodafone

As a member of the Fraud Team at the Corporate Security Unit, the Fraud Specialist is accountable for:

  1. Coordination of programmes, initiatives, processes and activities identified by Senior Leaders as key actions for effective execution of the Vodafone Fraud Management Strategy; in particular, those focused on delivery improvement, intelligence, methodologies, reporting and standardization.

  2. Performance monitoring across programmes in the portfolio to enable tracking of the strategy execution, supporting Senior Leaders in internal discussions to determine appropriate preventive measures.

  3. Analysis and evaluation of current and potential fraud management strategies. Design and implementation of fraud and abuse prevention measures: identification of risk factors and trends by applying data analysis and statistical techniques; proposal and implementation of prevention measures at different levels (e.g. commercial operations, applications, network); performance monitoring of fraud management controls.

  4. Communication with other Vodafone teams to share fraud intelligence; collection of evidences and preparation of documentation to support any corrective actions related to identified risks. Maintenance of solid relations and collaborative work with partners across Vodafone on risks, compliance, policies, and frameworks.

What you bring:

  • Degree in Engineering, Mathematics, Computer Science or equivalent qualifications.

  • Excellent analytical skills. Proven ability to solve problems creatively, and complete activities according to outlined scope, budget, and timeline.

  • Project management and related experience preferred. Project Management Professional (PMP) certification desirable.

  • Strong communication skills, with experience in coordinating project stakeholders and acting as lead representative in key governance and decision meetings.

  • Good command of spoken and written English (C1+ English proficiency level) required.

  • Advanced levels of competency in using Microsoft PowerPoint, Excel, Word, Access required. Proficiency in data analysis and visualization tools (e.g. Power BI, Business Objects, SQL) desirable.

  • Relevant experience in Fraud Management, Investigations or Risk Management in telecommunications preferable.


At Vodafone we are concerned about being a company committed to diversity as an engine of change. We are proud to offer equal opportunities regardless of race, nationality, cultural origin, sex, age, marital status, sexual orientation, gender identity, disability and religious or political beliefs.