IT Solution Specialist - Retail Transformation

Role purpose

As IT Solution Senior Specialist - Retail Transformation you will have the chance to work within a dynamic and fast-paced environment. You will join a community of exceptional colleagues and you will be involved in complex and high-level standards projects which will help you to develop your tech skillset, boosting your career growth.

You will design & deliver the new retail digital solution providing an overall simple, effective, and innovative experience to both dealers and customers, in line with Business Transformation needs and local and global marketing requirements. You will analyse business demands, suggesting the right applications and technology in order to provide effective solutions to technical issues and evolution demands.
 

Key accountabilities and decision ownership

• Work in teams (business & technology) to define new Vodafone processes and services 
• Planning, monitoring, organizing, and overseeing small/medium projects
• Designing, examining, and leading implementation of robust yet optimised IT solutions by coordinating vendor and internal departments
• Running tests or investigations on all application issues and recommending and providing resolutions
• Leading technical evolution of retail systems in line with market needs and technical products roadmap

Core competencies, knowledge and experience

• Experience in designing and/or coding front end applications, both digital and CRM 
• Keen on delivering results, well organized and effective in problem solving and troubleshooting.
• Strong planning, organizational and communication skills to manage project stakeholders 
• Critical-thinking and analytical skills

Must have technical / professional qualifications

• Studies: STEM University degree 
• Fluent in English (written and spoken)
• Familiarity with database management and IT and computer architecture
• Adobe Experience Manager knowledge