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Senior Marketing Communications Manager

Posting Country:  United Kingdom
Date Posted: 
Full Time / Part Time:  Full Time
Contract Type:  Permanent

Our purpose at Vodafone is to connect for a better future. As a Global Communications Technology company, we put the customer at the heart of everything we do. We are forever challenging, pushing boundaries and discovering innovative ways to connect our customers with their digital societies.

We connect people, businesses, and communities across the globe to create the future. We earn customer loyalty, experiment, learn fast and get it done, together.

Join our journey as we connect for a better future. Ready?

Location:   The Speechmark, London Southwark  (Full-time remote working during COVID-19)

Salary: Competitive

Hours:   37.5hrs


COVID-19 Notice: We are continuing recruitment and have implemented new processes that promote candidate and employee safety. As part of this we have moved to a virtual hiring and onboarding process until further notice.



Be a part of Vodafone UK Consumer where digital is at the forefront of everything we do. From the way we interact with our customers, to how we communicate in our campaigns and create data-driven propositions.

What will you be doing?


You’ll lead the marketing communications team accountable for the execution of outstanding marketing and service communications to the consumer base. Drive a lifecycle approach within an agile environment, ensuring that all activity is focused on delivering the right message to the right customer at the right time. You’ll also develop a culture of creativity, innovation and insight led execution.

The successful candidate will also be the Product Owner for the Customer Engagement Squad. This squad is focussed on delivering a best in class nursery journey, exceptional network and engagement communications and empathetic proactive and reactive service communications.


Who we are looking for?


  • Strong stakeholder management skills with a natural ability to influence and deliver across all levels of the organisation
  •  Ability to operate within a fast-paced, highly competitive and demanding environment.
  •  Strong project management skills are required in order to manage multiple requirements across challenging timelines.
  • Strong experience of developing and delivering successful 121 marketing campaigns across a range of digital media.  The ideal candidate should be able to demonstrate the impact these campaigns have had on customer and financial metrics
  • Experience managing a team 
  • Ideally experience and appreciation of Agile methodologies. Comfortable evaluating team performance within an agile framework and making any necessary adjustments. 
  • Experience of managing marketing communication agencies & suppliers
  • Able to think both creatively and analytically to deliver compelling strategic initiatives.
What's in it for you?


An excellent remuneration and bonus package with 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive and flexible benefits package that can be tailored to suit you and your family. From our market-leading parental leave policies through to employee discounts, retail vouchers, pension plan and share schemes we are committed to supporting you throughout your career with Vodafone.




The future is exciting.



Posting End Date: 08.06.2020

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.