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Global Product Manager, eCommerce SaaS

Posting Country:  United Kingdom
Date Posted:  05-Oct-2021
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Role Title: Global Product Manager, eCommerce SaaS 
Location: London Paddington 


Role purpose: 
By connecting people, places and things, Vodafone Business helps organisations succeed in a digital world. We serve over 6 million business customers of all sizes, across Europe and Africa, in addressable markets totalling over €100 billion. 


Today Vodafone serves 3m small-office home-office (SOHO) and small to medium enterprise (SME) customers across Europe with a wide range of communications solutions. Vodafone aims to be the leading end-to-end digital champion for this segment and expands its product portfolio to a suite of technology offerings. That includes providing SME clients with a broad portfolio of Software as a Service (SaaS) tools and associated services to help them grow, run and secure their business.


The Digital Applications portfolio team within Vodafone Cloud & Security plays a key role in accelerating growth of the new SaaS business. Vodafone is partnering with leading SaaS and Tech companies to become a ‘one stop shop’ for SME digital tools, delivered through a global digital Marketplace. 


The Global Product Manager will work on driving the strategy, development and launch of new SaaS products for SMEs in the area of Web Presence/eCommerce. The role requires experience in launching SaaS products successfully, excellent organisational and relationship management skills, coupled with commercial and technical acumen. It will involve bringing together stakeholders from strategic partners and various Vodafone Business functions across local markets to ensure successful delivery.


This is a great opportunity to be part of a fast-growing business in an exciting market, with excellent career opportunities as the portfolio expands.
It is a global role, which could be based in the UK or other Vodafone locations in Europe.

With us you will:

• Design, develop and launch SaaS offerings
• Manage all aspects of the product lifecycle
• Use customer, market, analyst and sales insights to maintain and update a roadmap, ensuring products/services are relevant and competitive
• Ensure products/services deliver world-class customer experiences
• Work closely with Marketing, Go to Market, Sales, Finance and other teams at Vodafone Global and in Operating Companies across markets to drive success
• Lead product specific engagements with key partners and vendors

Apply if you have: 

• 5+ years’ experience in Product Management with a proven record of successfully launching software/technology products
• Experience in Web Presence/eCommerce software, preferably in the SOHO/SME market 
• Experience in working with external partners in collaborative development
• Experience and knowledge of Agile (Scrum) project methodology and practices
• Capable of building and maintaining strong relationships with a diverse stakeholders in matrix environment 
• Passion for unearthing customer insights and championing the voice of the customer
• Strong analytical skills 
• Ability to think creatively to solve problems
• Comfortable dealing with ambiguity in a fast-moving environment
• Inquisitive and can-do mind-set

What’s in it for you?  

• 28 days holiday (with the option to buy or sell 5 days) plus public holidays 
• Flexible working 
• Pension matching scheme of up to 10% 
• 5 paid days leave for charity projects 
• MyChoices portal - cycle to work scheme, 100’s of retail discounts, shares and salary sacrifice schemes 
• Vodafone family and friends discount 
• Interest free commuter loan 
• Global parental leave policy for all new parents coming in 2020 which includes 16 weeks fully paid leave and upon returning to work, new parents can work part-time hours for 6 months whilst being paid their full-time salary.
• Access to Vodafone University and LinkedIn Learning 

Our commitment
Vodafone is committed to attracting, developing and retaining the best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognised, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences - we are not only multinational but multicultural too.  

Get to know us better here and find out what life at Vodafone could be like for you. 

Please contact for any application-related enquiries. 





Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.