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Legal Counsel: Products, Services & Consumer Strategy

Posting Country:  United Kingdom
Date Posted:  29-Aug-2021
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Legal Counsel - Products, Services & Consumer Strategy


COVID-19 Notice: We are continuing recruitment and have implemented new processes that promote candidate and employee safety. As part of this, we have moved to a virtual hiring and onboarding process until further notice.


To provide legal support in relation to all legal matters arising in respect of Group-wide consumer products and services and strategic initiatives, developed centrally and implemented in local markets across our global footprint. Areas include Fixed & Mobile Products, OneNumber, CIoT Smart Tech and Security. You will also be able to provide cross-team support on “transformation” activities within the Legal Function, intended to facilitate smarter working, enable self-service of the client base and enhance efficiency across the legal teams.

You will

  • Draft contracts for complex and sophisticated transactions (including strategic global partnershi) and support commercial colleagues in their negotiation with third parties to achieve contractual arrangements which accurately reflect the business requirements
  • Provide advisory legal support in respect of the development and in-life management of consumer-facing products and services (including but not limited to, eCommerce, consumer law, product regulation and product safety). This will involve shaping products to mitigate risk, preparing terms and conditions, and advising on marketing claims
  • Provide the business with timely first-class pragmatic legal support by understanding key commercial drivers and providing clear, practical and robust advice which facilitates business needs whilst mitigating key risks and challenges
  • Provide the business with tools to allow it to undertake self-service activity without undue reliance on Group Legal (e.g. training, precedents, guidance notes and toolkits)Work with other key stakeholders including, Group products and commercial teams; legal teams in local markets and other teams within Group Legal (particularly the Privacy and Procurement teams); Group and Local technology; and Group Finance.


You must have

  • Legal qualifications with experience gained either in-house or at a leading law firm.
  • Experience in a commercial legal role dealing with complex matters, ideally with experience of consumer law and/or product law (particularly in respect of digital consumer products). 
  • Proven problem solving and analytical skills
  • Experience of leading the legal support on complex commercial agreements, projects or subsets of larger projects.
  • Ability to prioritise and work at speed, providing accurate, pragmatic and actionable advice to tight deadlines.
  • Ability to present authoritatively to internal and external stakeholders to ensure appropriate protection of Vodafone’s interests, whilst concentrating on the issues that really matter.
  • Excellent interpersonal and presentation skills and the ability to communicate with impact logical analysis, and commercial legal advice to senior audiences using a variety of communication styles. 


What’s in it for you?

  • 28 days holiday (with the option to buy or sell 5 days) plus public holidays
  • Flexible working
  • Pension matching scheme of up to 10%
  • 5 paid days leave for charity projects
  • MyChoices portal - cycle to work scheme, 100’s of retail discounts, shares and salary sacrifice schemes
  • Vodafone family and friends discount
  • Interest free commuter loan
  • Global parental leave policy for all new parents coming in 2020 which includes 16 weeks fully paid leave and upon returning to work, new parents can work part-time hours for 6 months whilst being paid their full-time salary
  • Access to Vodafone University and LinkedIn Learning

Our commitment


Vodafone is committed to attracting, developing and retaining the best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognised, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences - we are not only multinational but multicultural too. 


Get to know us better here and find out what life at Vodafone could be like for you on


Please contact for any application-related enquiries.


Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.