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IT Enterprise Architect Lead - Vois

Posting Country:  United Kingdom
Date Posted:  20-Oct-2020
Full Time / Part Time:  Full Time
Contract Type:  Permanent

Our purpose at Vodafone is to connect for a better future. As a Global Communications Technology company, we put the customer at the heart of everything we do. We are forever challenging, pushing boundaries and discovering innovative ways to connect our customers with their digital societies.

We connect people, businesses, and communities across the globe to create the future. We earn customer loyalty, experiment, learn fast and get it done, together.

Join our journey as we connect for a better future. Ready?


IT Enterprise Architect Lead – VOIS
Location: Paddington(Full-time remote working during COVID-19)
COVID-19 Notice: We are continuing recruitment and have implemented new processes that promote candidate and employee safety. As part of this we have moved to a virtual hiring and onboarding process until further notice.

Our purpose at Vodafone is to connect for a better future. At Vodafone Group, we partner with our local markets to drive consistency and earn customer loyalty across 20 countries for over 600 million customers. We are restless and passionate about creating a better future for all. We are always open to new things, and curious to create solutions that our customers will love. We are constantly learning to innovate the way we operate, set our global standards and to deliver on our strategy. Our ambition is to improve 1 billion lives and half our environmental impact by 2025. It’s up to each of us to make this happen. Ready?

Today, we connect one in 16 people worldwide. The technology function is fundamental in building a Digital Society. Our Gigabit networks, the Internet of Things and mobile financial services enable incredible innovations that will make our lives easier, healthier, smarter and more fulfilling. We want to make sure that our technology creates a better future for people, communities, businesses and society. We get it done, together. We think big, take risks, keep the best and learn from the rest. Do you?

Role purpose:
VOIS (Vodafone Intelligent Services) is one of the largest captive shared service organizations across the globe with 23.000+ employees located within 3 continents and 4 countries offering services within the areas of customer care, finance, supply chain, Enterprise services, technology, HR among others.
_VOIS has always leveraged on the customer applications to perform their service. In other words, _VOIS employees have used local market applications (single desktop, call solution, local Remedy instances,…) to perform the service. VOIS is undergoing onto a major transformation within the CARE, Enterprise, Finance and Supply Chain areas aiming to transition from an entity that leverage on customer applications to perform the service to enable _VOIS teams with best in class solutions to perform the service for all local markets.
On top of the above, _VOIS is actively incorporating digital capabilities into their business to accelerate optimised outcomes and market differentiation by adopting leading edge technology driven innovation.
The Architecture Lead is a key role within the _VOIS IT team. Contributing directly onto the transformation programme he/she is the owner of the architecture foundation for the programme, and as such will own the end to end Architecture & design. The Architect lead is expected to:


Skills Required:
Academic Degree qualified or qualified by experience
Be aware of and capable of using Telecoms, IT Industry and Enterprise Architecture Best Practice methodologies, process, function and data maps such as those used by TM Forum, or defined by ITIL, TOGAF, BPMN, UML etc.
Sound overall knowledge of applications, integration, and data architecture methodologies and industry best practices with a special focus on cloud solutions.
Good understanding of infrastructure architecture supporting the applications
Extensive knowledge and experience in cloud solutions and platform with focus on GCP and AWS

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.