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E-commerce Manager (Consumer IoT)

Posting Country:  United Kingdom
Date Posted: 
Full Time / Part Time:  Full Time
Contract Type:  Permanent

Our purpose at Vodafone is to connect for a better future. As a Global Communications Technology company, we put the customer at the heart of everything we do. We are forever challenging, pushing boundaries and discovering innovative ways to connect our customers with their digital societies.

We connect people, businesses, and communities across the globe to create the future. We earn customer loyalty, experiment, learn fast and get it done, together.

Join our journey as we connect for a better future. Ready?

E-commerce Manager (Consumer IoT)

Location:  London – Speechmark
Salary: Competative Salary
Hours:   37.5 hours weekly


At Vodafone UK Consumer Sales, we communicate with our customers in a way that works for them. You’ll connect with a vibrant, ambitious culture with a strong focus on customer experience innovation.

What will you be doing?

The role is part of the Consumer Sales organisation working in the digital sales teams. The e commerce specialist role is to be ultimately accountable to drive online sales growth for the area they are embedded into, in this case Consumer IoT. Key metrics to judge success are increased year on year sales growth and increased digital mix for the relevant segment. The individual will also work with Digital Marketing to plan performance campaigns that maximize sales,  CPO and ROI making sure that  those campaigns perform and we get valuable insights from split testing.

Requirements of the role:-

  • Work alongside both local and Group CIoT team to define and deliver digital sales strategy and commercial roadmap. Work with Channel Trading team to define clear working structure and consistent e2e performance reporting
  • Interpret analytics and sales figures, funnel analysis, drop-off, traffic patterns  and bounce rates to define and mandate improvement actions required to optimize lower funnel conversion
  • Own the definition and continued optimisation of a local UK digital sales journey
  • Become an active member of Chapter of eCommerce individuals . ensuring sharing of best practice to shape the digital readiness across all channels, segments and products.
  • Work with other channels to promote omni-channel initiatives that will drive Digital channel growth in app opportunities

Who are we looking for? 

To be successful in the role you need to demonstrate the following skills / experience:-

  • Previous experience in working in agile ways of working and product or portfolio management.
  • Full E2E e-commerce expertise.
  • Experience in conversion optimization and funnel improvement in ecommerce platforms.


What’s in it for you?
An excellent remuneration and bonus package with 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive and flexible benefits package that can be tailored to suit you and your family. From our market-leading parental leave policies through to employee discounts, retail vouchers, pension plan and share schemes we are committed to supporting you throughout your career with Vodafone.


The future is exciting.

Posting End Date:  8th April 2020



Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.