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Commercial Manager

Posting Country:  United Kingdom
Date Posted:  03-Jun-2021
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.


Location: The Speechmark, London (Full-time remote working during COVID-19)
Salary: Competitive + Benefits 
Hours: 37.5 hours (Monday to Friday)
Safety Notice: To ensure candidate and employee safety, we are continuing with our virtual hiring and onboarding processes until further notice.


Be a part of Vodafone UK Consumer where digital is at the forefront of everything we do. From the way we interact with our customers, to how we communicate in our campaigns and create data-driven propositions.


The CVM team is responsible for engaging with our customers and building long lasting relationships maximising customer value and advocacy.  Through our campaigns we aim to differentiate Vodafone from our competitors and optimise our commercial performance, by being insight led and creating real mutual value for our customers and our business.


What will you be doing? 
You will drive commercial performance and efficiency across Home Broadband Acquisition via key CVM initiatives. You will have end to end ownership of multichannel Home Broadband prospect campaigns, including segmentation, targeting, campaign comms and performance analysis.


You will work with, influence and at times lead a wide range of stakeholders across the business (Marketing, Product, Analytics and Campaign Ops) to ensure activities deliver in line with business KPI’s.


You will work closely with assisted channels (Inbound/Outbound/Retail) to optimise demand and conversion to drive Organic growth as well as maximise promotional exclusives. You will be responsible for trading activities such as forecasting and market analysis to uncover the underlying drivers behind performance.


Who are we looking for?  

  • Strong Commercial acumen.
  • Direct and/or Digital marketing experience.
  • Strong analytical and problems solving skills.
  • Strong stakeholder management.
  • Proactive and a natural self-starter.


What’s in it for you?
An excellent remuneration and bonus package with 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We’re also proud to provide a Reconnect programme with flexibility to support individuals returning to work after a career break and our market-leading parental leave policies. We’re committed to supporting you throughout every step of your career at Vodafone.


Together we can



Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

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