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Business Analyst

Posting Country:  United Kingdom
Date Posted: 
Full Time / Part Time:  Full Time
Contract Type:  Permanent

Our purpose at Vodafone is to connect for a better future. As a Global Communications Technology company, we put the customer at the heart of everything we do. We are forever challenging, pushing boundaries and discovering innovative ways to connect our customers with their digital societies.

We connect people, businesses, and communities across the globe to create the future. We earn customer loyalty, experiment, learn fast and get it done, together.

Join our journey as we connect for a better future. Ready?

IT Business Analyst

Location:  The Speechmark - Waterloo, London  (Full-time remote working during COVID-19)
Hours:   37.5hrs

COVID-19 Notice: We are continuing recruitment and have implemented new processes that promote candidate and employee safety. As part of this we have moved to a virtual hiring and onboarding process until further notice.


We innovate, invent and continuously improve, Vodafone UK Digital works within the heart of our business. Empowering Vodafone’s mission of being a digital-first company is in everything we do. 


Working as part of a Digital development team, you will help to facilitate the creation of solutions to achieve a broad spectrum of Vodafone Digital goals. This will range from incremental optimisation/BAU to playing a part in large company-wide changes. 


*This role will suit a Business Analyst that has worked with Software Development teams in an Agile way of working. If you have this experience please read on. 


What will you be doing?


  • You will be accountable for the clarity and quality of Features and User Stories for their assigned team.
  • You will be accountable for managing and maintaining stakeholder communications and relationships.
  • You will own decisions around scheduling and composition of work refinement activities.
  • You will be accountable for maintaining a comprehensive knowledge of the product and all aspects of each subsequent change.


 Who are we looking for?  


  • You will be an analytical and creative thinker.
  • You will have strong communication skills – negotiating, collaborating, presenting, and facilitating.
  • You will be a strong problem solver with the ability to adapt.
  • You will have experience working with development team on: websites, API, and ideally Order Processing Experience.
  • You will have in-depth knowledge of Stories; Cycle, throughput Time and bugs per Users.


What’s in it for you?


An excellent remuneration and bonus package with 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive and flexible benefits package that can be tailored to suit you and your family. From our market-leading parental leave policies through to employee discounts, retail vouchers, pension plan and share schemes we are committed to supporting you throughout your career with Vodafone.




Posting End Date: 07/10/2020

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.