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Data Analytics Expert

Posting Country:  Portugal
Date Posted:  09-Nov-2021
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Role Purpose

The Data Analyst will support their functional area across Tribe Base Growth Squads and generate insights by supporting fact-based decision making using business data. This includes implementing and managing data elaboration flows with a view to provide KPIs, metrics, trends and visual (digital) storyboards using a variety of technologies and analytical techniques. Working with the operational teams to target areas of opportunity or improvement and maximize business value through combining web based analytics and data warehousing to enable profound insights. The role may require the importing, cleaning, transforming, validating or modelling of data with the purpose of understanding or making conclusions from the data for decision-making purposes.

Main Responsibilities

*Drives development and implementation of squad􀳦s analytics strategy and roadmap, incl. data source selection, data collection, transformation and standard reporting;

*May use predictive or descriptive analytics models;

*Visualizes and translates business requirements into concrete data engineering tasks;

*Develops and deploys standard reports on squad KPIs and key operating metrics to enable continuous monitoring and improvement;

*Develops smart and insightful dashboards and reports, tracking performance across channels to promote data-driven decision-making and optimize conversion;

*Presents data in charts, graphs, tables, designing and developing relational databases for collecting data and building or designing data input or data collection screens;

*Leads continuous, data-based improvement of activities via A/B testing and behavioral analysis;

*Provides deep-dive analyses, generates insights and handles ad-hoc queries on a broad range of questions, (e.g. to define business strategies, specify product offerings, campaign performance, customer profiling, data quality investigations, testing).

Ideal Background

  • Degree in Math, Engineering, Management or Economy;
  • English and Portuguese fluency;
  • Experience in databases (SQL and/or Google Cloud Platform);
  • Deep understanding of visualization tools (QlikSense and/or Adobe Analytics preferential);
  • Passionate about working in a collaborative and agile environment;
  • Knowledge of telecommunications business.

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.