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Integration Operations Senior Specialist

Posting Country:  Turkey
Date Posted:  01-Oct-2021
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Description

 

Join our journey as we connect for a better future. Ready?
We are looking for a
Integration Operations Senior Specialist 

 

 

#Vodafonespirit

 

Our purpose at Vodafone is to connect for a better future. As a Global Communications Technology company, we put the customer at the heart of everything we do. We are forever challenging, pushing boundaries and discovering innovative ways to connect our customers with their digital societies.

We connect people, businesses, and communities across the globe to create the future. We earn customer loyalty, experiment, learn fast and get it done, together. As you can imagine, this means that we have a vibrant and diverse mix of skills and people making Vodafone a great place to work.

 

 

ROLE PURPOSE


Ensure that Vodafone Integration Services Up & Running with pro-active perspective on production.

 

Job Responsibility

 

Your place in the team

 

•    Analyse new/upcoming technologies and to evaluate their impacts on current systems/environment
•    Provide assistance in new projects during following stages : designing, initiation, operation 
•    Quality assurance of new and existing Order Releted and Integration Related Services
•    Assurance of predefined KPIs. 
•    Following up on reported defects within predefined SLA; making sure it is solved within predefined SLA
•    Running  analytical troubleshooting techniques on the  systems/modules  that malfunctioned
•    Periodic monitoring and performance tuning of the systems
•    Create necessary alarms for new projects
•    Responsible for configuring, maintaining, troubleshooting and monitoring any issues for Order Management (OSM), Tibco sytems and Installation and configuration of Weblogic, Websphere  and Load Balancer.
•    Provide the acceptance of changes to products/services from suppliers/partners  via defined acceptance criteria.
•    Performance management to ensure platform, hardware, application and  content meets the specified end to end availability & performance levels.
•    Ownership of capacity planning to secure availability and performance of the        platforms against forecasted growth and demand.
•    Ownership of the product/service functionality to ensure it meets operational needs for performance management and reporting.

•    Ensure that, business processes to support and manage the service are developed, rolled out are not impacted adversely by any changes to the product/service
•    Introduce Best Practice Policies and Guidelines relating to products, licensing and support.
•    Work with business users or Service owners and manage processes to solve and minimize system/service issues and remove recurring problems and irritants via improvement programs and incremental change.
•    Ensuring processes are in place and adequate around vendor and partner support agreements
•    Ensure that, the partners keep relevant documentation and procedure manuals up to date.
•    Responsible for managing the progress and delivery of approved SR’s(Service Request's).
•    Single point control for all Service/product Configurations & Service Changes.
•    Raising and approving change request delivery.

•    Management of SLA performance.
•    Provide single point of accountability for the delivery of product/service KPIs
•    Provide regular feedback on issues and improvements to partner and supplier managers (PRMs).
•    Accountable for improving operating costs for the product/service.
•    Ensure that VF HSE&W procedures are implemented and works carried out in compliance with local HSE regulations.
•    Ensure that work associated risks are assessed and reduced so far as is reasonably practicable
•    Comply with VFTR’s information security policy, standards and procedures, available under Intranet / Corporate Security Library,
•    Report all suspected security and/or policy breaches, potential security risks to VF TR Corporate Security,
•    Protect VF TR’s information assets from unauthorized access, disclosure, modification, destruction or interference,
•    Protect user accounts and associated passwords , and accept accountability for any actions performed via usage of those accounts.
•    Ensure that VFTR  BCM policy /standard ,procedures ,plans  implemented and works carried out in compliance with   BS 25999 -2:2007  Standard 
•    Ensure that BCM  risks are assessed and mitigated  so far as is reasonably practicable in VFTR  Business Continuity Management System (BCMS)

 

 

We are looking for you if you have


•    Ensure VTR BCMS by planning, establishing, embedding, implementing, monitoring, reviewing, maintaining and improving within VFTR
•    2  years experience in Websphere -Weblogic Administration.
•    Other application server installation and administration (like Apache, Tomcat, ,Jboss, IIS) 
•    2 years experience in Unix platforms
•    2  years experience in advanced level scripting like shell, perl, tcl.
•    1 years experience in Java programming and tuning, develop applications in Java.
•    1 years experience in Oracle base level administration and SQL usage.
•    Base knowledge of networking (TCP/IP, routing, etc.)  , Load Balancer management and performance monitoring tool management preferred.
•    Experience on OSM is a plus
•    Experience on Tibco is a plus 

 


Get to know us

 

If you want to know more about us and what we do, then visit our website: www.vodafone.com.tr
Instagram: https://www.instagram.com/vodafonekariyer/
Youtube: https://www.youtube.com/user/VFTurkiye

 

 

Diversity and Inclusion

 

At Vodafone, we embrace and welcome everyone. We believe that we can operate more successfully and effectively with diverse teams. And we can only leverage this diversity by building an inclusive culture where everyone is respected, can be themselves and strive to be their best. That way we can create a better future for our employees, our partners, the communities we work in and our customers.


 

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.