Bu İşi Paylaş

Data Services Support Senior Specialist

Tarih: 15.Oca.2022

Konum: Istanbul, TR

Şirket: Vodafone

Description

Join our journey as we connect for a better future. Ready?

We are looking for a

Data Services Support Senior Specialist


#Vodafonespirit


Our purpose at Vodafone is to connect for a better future. As a Global Communications Technology company, we put the customer at the heart of everything we do. We are forever challenging, pushing boundaries and discovering innovative ways to connect our customers with their digital societies.

We connect people, businesses, and communities across the globe to create the future. We earn customer loyalty, experiment, learn fast and get it done, together. As you can imagine, this means that we have a vibrant and diverse mix of skills and people making Vodafone a great place to work.


ROLE PURPOSE

Data Services Support Senior Specialist is accountable for managing all of the corporate customer data network equipments (routers, switches, modems etc)  and resolving customer incidents or requests during the daily operations. This role is also accounable for designing of the new projects and provisioning of them on the Vfnet Core Network Equipments. 
 

TECHNICAL SUPPORT

1.    Accountable for resolving corporate customer incidents occurred on VFNET IP Core Network Infrastructure
2.    Accountable for resolving corporate customer requests by configuring VFNET IP Core Network Equipments and Customer Network Equipments
3.    Technical assistance for L1-L2 and TES other teams for solving complex and critical cases.
4.    Accountable for managing and operating all of the customer network devices (routers, switches, modems). To ensure to have best service quality level defined in KPI’s
5.    Accountable for designing, planning, implementing and operating of the corporate  customer’s IP MPLS Virtual Private and Internet Networks

 

PROJECT MANAGEMENT

6.    Configuring VFNET  Core Routers, Switches, BNGs and in order to provision customer network projects
7.    High and Low Level Design of the complex data customer projects 


PROACTIVE ACTIONS

8.    Accountable for providing optimum network design in order to fit customer needs 
and service quality KPI’s
 

QUALIFICATIONS

- Degree qualified in Engineering discipline preferably Telecommunication, Electronics, Electricity or Computer Science 
- Fluent English must
- Excellent Problem solving skills
- Good Troubleshooting Skills 
- Good Team Work and Interpersonal Skills   
- Good communication skills 
- Analytical thinking


Knowledge of specific 
- At least 2 years hands on experience in Internet Service Provider’s related departments 
- Good understanding of IP MPLS  Networks Technologies 
- Good understanding of Metro Ethernet, xDsl, Fiber, TDM, LAN technologies 
- Hand on experience in Designing of  complex networks
- Good experience of Traffic engineering and QOS technologies 
- At least 3 years hand on experience of routing protocols (BGP, OSPF; ISIS,EIGRP) 
- At least 1 years hand on experience of SDWAN.
- At least CCNP level knowledge

 

Get to know us

If you want to know more about us and what we do, then visit our website: www.vodafone.com.tr
Instagram: https://www.instagram.com/vodafonekariyer/
Youtube: https://www.youtube.com/user/VFTurkiye

 

Diversity and Inclusion

At Vodafone, we embrace and welcome everyone. We believe that we can operate more successfully and effectively with diverse teams. And we can only leverage this diversity by building an inclusive culture where everyone is respected, can be themselves and strive to be their best. That way we can create a better future for our employees, our partners, the communities we work in and our customers.