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BI Operations Specialist

Posting Country:  Turkey
Date Posted:  11-Nov-2021
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.


Join our journey as we connect for a better future. Ready?

We are looking for a BI Operations Specialist


Our purpose at Vodafone is to connect for a better future. As a Global Communications Technology company, we put the customer at the heart of everything we do. We are forever challenging, pushing boundaries and discovering innovative ways to connect our customers with their digital societies.

We connect people, businesses, and communities across the globe to create the future. We earn customer loyalty, experiment, learn fast and get it done, together. As you can imagine, this means that we have a vibrant and diverse mix of skills and people making Vodafone a great place to work.

Role Purpose

We expect our new colleague to perform activities in the Business Intelligence Team on data quality, service stability, problem resolution, ETL management, participation in new BI projects of Vodafone Turkey and automation solutions .

Job Responsibility

Your Place in the team


  • Follow up the DWH environment daily ETL window and trace the performance issues and take necessary actions
  • Analyse the ETL errors and take necessary action for resolution
  • Resolve Service Requests with “Problem” Category
  • Analyse and prepare data quality control jobs for both DWH and source systems
  • Analyse design and accomplish operational work requests
  • Handover and give acceptance to deployment activities 
  • Communicating with internal customers and ability to process Ad-hoc report requests
  • Responsible for ensuring incident and problem fixes of Datawarehouse by Incident handling and provides on call support when necessary
  • Provides support to end users in using data warehousing tools, formulating queries, and understanding the data contained in the data warehouse.
  • Close Maximo alarms within SLA
  • Provide operational requirements for projects impacting DWH domain


Information Security


  • Responsible for noting and reporting any deviations from the VTAS’s security policy and report all suspected security and/or policy breaches to VTAS FRS Management 
  • Protect access accounts, privileges, and associated passwords, and accept accountability for individual user accounts by maintaining confidentiality
  • Using the VTAS's computers for personal / private business is strongly discouraged 
  • Understand and comply with the VTAS’s Information security policies & procedures, standards and guidelines.
  • Know and follow all instructions for controlling access to, and use of the VTAS ’s Information Systems 
  • Know and follow all instructions governing the secure handling of the VTAS’s information assets by   maintaining confidentiality, integrity and availability 
  • Be aware that some actions are expressly forbidden. Forbidden actions as below but not limited to :Installing, executing, downloading, uploading, or in any other way introducing third-party software onto VTAS computer equipment, or in any way changing, deleting, or reconfiguring the standard desktop without written authority (prior to the installation) from both Information Security department and Office IT department.
  • Abuse of any special account privileges that may have been granted to that staff member

Long Description

We are looking for you if you have


  • Bachelor's Degree in Computer / Electronic / Industry / Mechanical / Mathematics Engineering or similar. 
  • At least 1year experience in Datawarehouse Operations 
  • Experience in UC4 ETL tool and their administration is plus
  • PL/SQL and ODI knowledge is required
  • Knowledge on Unix, Shell Scripting is plus
  • Understanding of DWH concepts
  • Analytical Skills & Good Communications
  • Comfort working with business analysts, development team 
  • Ability to meet challenging deadlines.
  • Ability to manage multiple tasks and priorities.
  • Experience in Oracle database would be an advantage
  • Experience in data implementation and management of data quality components
  • Good command of English

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.