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Cyber Incident Response Specialist

Posting Country:  Ireland
Date Posted: 
Full Time / Part Time:  Full Time
Contract Type:  Permanent

Our purpose at Vodafone is to connect for a better future. As a Global Communications Technology company, we put the customer at the heart of everything we do. We are forever challenging, pushing boundaries and discovering innovative ways to connect our customers with their digital societies.

We connect people, businesses, and communities across the globe to create the future. We earn customer loyalty, experiment, learn fast and get it done, together.

Join our journey as we connect for a better future. Ready?

Title: Cyber Incident Response Specialist
Why work for us:

Vodafone are revolutionising how customers use technology and connectivity, ensuring they are ready for today and the digital innovation of tomorrow. We are heavily embedded in providing world-class Secure Solutions and we strive to keep ourselves ahead of the game and the threats, which will give you the opportunity to lead the way in Telecommunications and work with the latest technologies.
With this in mind, we now have an exciting opportunity to join our Cyber Security and Incident Management team as a Response Specialist with the capability to deliver in-house and at Group Level.


What will you be doing?
  • Striving for Excellence: You will be the 1st line of defence when a Security incident is confirmed, taking the overall responsibility for defining and executing the Incident Response lifecycle and remediation activities as a part of Incident Handling.
  • Always part of a bigger picture: You will works closely with Group Cyber Defence Operations, Vodafone Shared Services India, and other Managed Security Services Providers to manage incidents and minimize the potential harm to Vodafone. This will give you a world-wide reach to diverse centres of excellence, whilst monitoring reputable Security & Cyber Intelligence sources.
  • Always learning: You will maintain ongoing compliance with Group Technology Security policies and standards, and industry standards and best practices
  • Being a value creator: You have a continuous process improvement mindset and will report on the prioritisation, resolution and escalation of Security incidents, whilst building productive working relationships with other business functions
  • A tech guru: You will act as an internal Security consultant to advice or influence business and technical partners whilst constantly driving Continuous Improvements and best practices within the Security framework and providing input into the Technology Security Baseline planning.
  • A dot connector: You will document the results of threat analysis and any subsequent remediation and recovery in a consistent manner; writing and distributing “Lessons Learned” technical articles for knowledge sharing. You will make recommendations for new, innovative solutions to optimize the incident lifecycle and educate to provide general Security Incident Response awareness to Vodafone employees and contractors, and IR training and mentoring for more junior team members
We Are Looking For You, If You Have:
  • Technical degree with 3-5 years’ experience executing various Incident Response frameworks and procedures
  • Outstanding understanding of cyber intelligence risks and threats
  • Excellent knowledge of IT and Security technologies, including Enterprise AV/HIDS, IDPS, Host/Network forensics tools
  • Programming and scripting experience, Regex
  • Excellent analytical, reporting and problem solving skills
What else should you demonstrate:
  • Excellent communicating skills with the ability to articulate complex technical issues in simple terms both technical and non-technical
  • Ability to handle competing demands and quickly adapt to frequent environment changes (infrastructure, organisation, priorities etc.)
  • Ability to independently perform assignments to a high standard with the minimum amount of supervision
  • You are a highly organised with impeccable attention to detail with strong sense of urgency & effective time management skills
Who we are:

Vodafone is pioneering Ireland's gigabit society. We are Ireland's leading total communications provider offering products and services make a real impact in the lives and communities of our customers. As part of Vodafone Group, we are part of the world's largest mobile community with a presence across all five continents.

We’re at the forefront of innovation in Ireland. From delivering Gigabit speeds which offers the fastest game play for gamers, or helping people work from anywhere in the country, the work we do is at the cutting edge of technology and is constantly evolving.
Our purpose is to connect for a better future, and this is made possible by our people.  No matter what your background, career stage or interests, we have opportunities across all areas of the business, which will help you explore and unlock your full potential. You will get to work in a fantastic environment where diversity and difference is valued, flexible working is the norm and you’ll get to play a role in delivering Ireland’s Gigabit Society!
Our people are at the centre of everything we do. We employ approximately 1,300 people in Dublin and across our network of retail stores in Ireland. Our aim is to ensure each employee has the opportunity to innovate, to be challenged and to be rewarded. We are dynamic in everything we do, including our approach to training, development, performance management and flexible benefits.
Vodafone is committed to support LGBT+ people at work.
We are an equal opportunities employer where our people can be at their best.

When choosing us:

When you join the Vodafone Team, you will have the chance to grow your career while also experiencing some serious benefits!

Some of the benefits that you will receive along the way are:
• Competitive Salary
• Flexible working (times and location) is part of our culture where your hours can facilitate your personal work-life balance
• Generous Employer Pension contribution
• Free Phone Bill – When you join the team, your phone bill is on us! You will also receive mobile phone purchasing discounts
• Learning and Development – We provide extensive training to all of our employees so they can progress in their careers! There is also the Vodafone University where our employees can gain incredible skills!
• Exclusive Family and Friends Discounts – Receive additional discounts for you, your Family and Friends on Vodafone Products!
• 23 days annual leave and 3 charity days off – PLUS  a dedicated day off for your birthday
• Free Parking
• Access to our Wellness centre including free access to our Gym, health and wellness centre and external practitioners

We are passionate about our employees! Here at Vodafone we want you to bring your whole self to work and we enable this with our progressive workplace policies. We are proud supporters of the LGBTQ+ community and Vodafone is committed to support all of their employees at work. We are an equal opportunities employers where our people can be at their best.


Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.