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Deputy Manager

Posting Country:  India
Date Posted: 
Full Time / Part Time:  Full Time
Contract Type:  Permanent

Our purpose at Vodafone is to connect for a better future. As a Global Communications Technology company, we put the customer at the heart of everything we do. We are forever challenging, pushing boundaries and discovering innovative ways to connect our customers with their digital societies.

We connect people, businesses, and communities across the globe to create the future. We earn customer loyalty, experiment, learn fast and get it done, together.

Join our journey as we connect for a better future. Ready?

Devops Developer

Expert on Linux and Unix operating system.
Expert on Cloud architecture AWS or GCP.
Expert on troubleshooting applications running on AWS or GCP.
Troubleshooting REST based application. HTTPS, SSL / certificate basics.
Experienced in production application with 20M+ transactions per day.
Expert on Micro services architecture application troubleshooting.
Expert on Docker architecture , Docker based application and troubleshooting.
Expert on Docker orchestration like Kubernatees or Docker Swarm
Expert on Apigee platform,APi operations. APi deployment.
Expert on CICD pipeline, Bitbucket/Github, Jenkins/Git lab, SonarQube integrating CICDwith Docker , Kubernatees, APigee platform architecture.
Automation skills with Python / Java. Experienced on analytical tools like Splunk or ELK.


The Senior IT Operations Team Leader supervises others volume and quality of work relating to identifying and managing changing customer / business / user needs (regarding IT requirements) and ensure customer satisfaction with Vodafones IT products and services in line with Customer Services Management strategy. They guide the team in delivering activities across the IT lifecycle for all end-users. Including administration and maintenance of assigned applications, services, systems and solutions, incident management, problem management, change and release management and vendor management, to drive improvements through innovation, best practice techniques, and collaboration. Typically reports to the IT Operations Manager.

Job Responsibilities
* Advises on and executes administrative activities against the operations plans, to enable the achievement of the Technology strategy;
* Supports the team to deliver appropriate actions to keep the system/service in good working order, preventing incidents from arising and restoring system/service to normal operation in line with objectives and KPIs;
* Provides operational support with supervisory responsibility for a team who deliver required applications, systems and solutions for all end-users, related to incident management, problem management, change and release management and vendor management;
* Understands market trends and contributes to suggested improvements for processes, procedures and business interfaces related to IT Operations and maintenance activities, ensuring operating efficiency for all applications and support;
* Ensures team execute tasks and activities in line with the plan to ensure the effectiveness of the area;
* Supports the end-to-end projects that improve customer and employee satisfaction ;
* Supports the team in automation and digitisation, capacity planning, analysing, reporting and investigating service performance metrics;
* Maintains relations with internal and external partners;
Monitor and Diagnose
Incident Response
Data Driven Decision Making
Dev Ops
Software Engineering
Automation and Robotics

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.