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Site Reliability Engineer (f/m/x)

Posting Country:  Germany
Date Posted:  28-Aug-2021
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Location: Düsseldorf, Germany; London, UK

Role purpose: 

We created V by Vodafone 2 years ago with a mission to pioneer a new way of connecting customers to the world of Internet of Things. Now, we are revolutionising the playing field in Consumer Internet of Things. That means we are leading in the market in what we do with over 500 million customers globally. Our smart V sim card allows innate objects to be controlled from around the world, anywhere, at any time. We are an entity inside of Vodafone with capital to deploy. We are an exclusive part of the business that is hands on, strong on impact and dedicated to our cause. We have launched 15 products in 7 markets globally. We are ready to amplify our teams and build a new house of products that change the way we are connected. 

The Consumer IoT Platform is a 100% cloud based solution offering a continusly growing set of capabilities leveraging native cloud and customized services exposed through APIs. As a Site Reliability Engineer you play a key role in driving the evolution of a world class Infrastructure, contiously enriching our infrastructure portfolio, promote and drive a self-service ecosystem where multiple teams deliver software. You will be, together with a other SREs overlooking a multi-environment large scale AWS environment helping multiple DevOps teams to continusly improve the solution. We expect our SREs to bring to our organisation the adequate industry best practices in large scale software system, being the mentors of our teams when designing new features and exciting products to meet the quality standards our customers demand. Efficency, reliability, automation and enablement of selfservice will be key metrics for you.

The role requires a passion for building solutions with great focus on consumer value, IoT technologies, understanding of agile methodologies and “getting things done”, AWS assets and understands the benefits of being data informed. A key softskill for the role is communication, the ability to explain your decisions to key stakeholders are paramount to the success our propositions. 

With us you will:

Platform Design Ownership - Define how the platform assets are integrated and managed. Steer the roadmap execution. Define requirements and break down into incremental value added deliveries ensuring business continuity. Decide whether to make or buy assets to better ensure long term service quality.
Service Reliability Ownership - Accountibility for the reliability of production assets - identify, manage and resolve dependencies and risks.
Stakeholder Management  - Foster a collaboration culture within Technology and drive the evolution of a common infrastructure evolution strategy. 
Technology Change Driver – Evolve operating models towards self-service based principles. Create foundations for truly vertical operating squads.
Responsible for Creating a Data Informed Service – IoT Platform and Service are designed to ensure the foundations for data informed actions through the lifecycle.


Apply if you have:
Subject Matter Expertise of large scale software delivery and continuous integration methodologies
Subject Matter Expertise of Infrastructure as Code
Subject Matter Expertise of Systems Administration
Subject Matter Expertise in Distributed Systems
Strong Problem Solving profile
Strong decision making capabilities
Strong verbal and written communication skills to interact with stakeholders of diversified skillsets and influence working principles
Experienced working in multi-national and multi-location teams 

Must have technical / professional qualifications: 
>= 5 years professional work experience, ideally across different roles like Sysadmin, Developer, DevOps Engineer
AWS certified DevOps engineer / or similar professional expirience
Java or Python and/or Go development skills
Deep knowledge of shell scripting for MongoDB and network protocols
Proven experience in setting up monitoring and logging capabilities, automation and orchestration using Ansible and TerraForm
Strong expertise in troubleshooting complex failure scenarios
Deep knowledge of IT concepts as REST, Docker, Kubernetes, Cloud, microservices, APIs
Strong IT Security knowledge and skills.
Deep understanding of data usage for decision making, ideally certified in one data visualisation tool
Familiar with Agile working principles
Familiar with Service Management practices
Higher education degree in IT/Engineering or related field


Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.