Share this Job

Senior Digital Solution Account Manager

Posting Country:  Germany
Date Posted:  27-Dec-2020
Full Time / Part Time:  Full Time
Contract Type:  Permanent

Our purpose at Vodafone is to connect for a better future. As a Global Communications Technology company, we put the customer at the heart of everything we do. We are forever challenging, pushing boundaries and discovering innovative ways to connect our customers with their digital societies.

We connect people, businesses, and communities across the globe to create the future. We earn customer loyalty, experiment, learn fast and get it done, together.

Join our journey as we connect for a better future. Ready?


Role Title: Senior Digital Solution Account Manager
Location: Home Office, Germany

At Vodafone Group we build connections to all our Global operations, acting as an advisory board to drive consistency and customer excellence across 30 countries and for over 420 million customers. We are constantly uncovering tactics to innovate the way we operate, set our global standards or lead our strategic performance. By joining Vodafone Group, you will be part of evolving our digital world of total communications. Now is the time to get on board.

With us you will:

  • Establish new relationships at executive level / business decision maker
  • Identify and lead 1 Multi Tower Deal per dedicated customer
  • Drive revenue by identifying new business opportunities in accounts
  • Develop a solution pipeline (not single products) within the Vodafone Global Enterprise account base
  • Design Global Enterprise customer solutions based on Vodafone Global Enterprise products and services, integrating products from Vodafone Operating companies and Partners
  • Define and execute solution campaigns to increase share of wallet
  • Win references as outcome of strategic sales
  • Lead discussions with Global Enterprise customers
  • Analyse customers, competition and partners to define sales strategy
  • Close cooperation with Global Account Managers/ Sales Managers and proactively engage  in Account strategy definition
  • Work with the Global Account Managers to address business decision makers and jointly develop winning strategy
  • Engage and orchestrate local Operating units and global product group to identify best solution for the cutomer
  • Engage with Service Fulfilment Team to build the customer support model and present it in a standardised format, following international quality guidelines (e.g. ITIL methodology).  Agree critical success criteria to assure delivery of support infrastructure during trials and/or operational phase. 
  • Work with Partners to identify new potentials.
  • Represent Vodafone Global Enterprise at Industry and Partner events


Apply if you have:

  • 10yrs+ Enterprise Sales experience with proven track record, thereof 5yrs+ Technical Sales experience
  • Proven track record in negotiation and closing skills with deals >5m€
  • Business background with solid technical understanding spanning infrastructure, Cloud and IoT
  • Bringing a solid C-Level network
  • Strong sales attitude and proven track record in successful sales to international large enterprises with 10+ years of experience
  • Business development skills – unlocking the opportunity based on customers’ business requirements
  • Excellent Customer relationship management skills with ability to interact at C-Level / director level
  • Strong negotiation skills
  • A self-starter with a determination to succeed, balanced with appropriate tact and diplomacy
  • Good understanding of our technological capabilities and ability to translate / match those into business requirements/ processes, mobile and fixed data communication technologies, mobile voice communication technologies, Enterprise Managed Mobility Services, Cloud & Security solutions, Internet of Things knowledge
  • Excellent communication skills
  • Fluent in German and English


The future is exciting. Ready?


Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.