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International Account Manager

Posting Country:  Germany
Date Posted:  27-Dec-2020
Full Time / Part Time:  Full Time
Contract Type:  Permanent

Our purpose at Vodafone is to connect for a better future. As a Global Communications Technology company, we put the customer at the heart of everything we do. We are forever challenging, pushing boundaries and discovering innovative ways to connect our customers with their digital societies.

We connect people, businesses, and communities across the globe to create the future. We earn customer loyalty, experiment, learn fast and get it done, together.

Join our journey as we connect for a better future. Ready?


Role Title: International Account Manager
Location: Home Office, Germany

Role Purpose

The International Account Manager (IAM) is accountable for overall VGE relationship management for one or more of VGE CE designated global clients. The role is focused on managing the account to drive profitable and long-term revenue growth as well as customer satisfaction. This means to take care of an effective service delivery, protection/renewal of existing business and the identification of major new sales opportunities.
The International Account Manager leads (non-disciplinary) client-focused account teams. These teams include National Account Managers in the different VGE regions, solution sales and overlay sales functions, commercial solution and service functions depending upon the size of the customer account and the complexity of their relationship with VGE.


With us you will:


  • Ensures delivery of all financial targets including revenue, voice and data connections, focus products and solutions, market share and net margin contribution.
  • Establishes appropriate relationships with Vodafone customers and leverages those relationships to win new business.
  • Ensures virtual team works collaboratively with all other functions within Vodafone to drive the Vodafone Global Enterprise agenda and ensure alignment.
  • Steers Overlay, Solution Sales, Pre-Sales and Delivery functions to ensure international and national strategies are aligned and customer´s expectations are met.

Apply if you have

  • Experience in Solution Selling and share of Wallet analyses.
  • Knowledge in Global Account Management in an industrial sector or at least knowledge in Key Account Business for multinational companies.
  • Manage and establish diverse global customer relationships (including C-Level) and increase buying center to gain additional business. Demonstrated ability to influence at C-level.
  • Demonstrated achievement leading international and distributed teams for key accounts / customers.
  • Profound work experience in Telecommunications / IT Industry
  • Good know-how of selling Global IP-VPN, Cloud & Hosting Services, IOT & additional Services – building up vertical value propositions for responsible customers.
  • Ability to think strategically and drive sales transformation programmes.
  • Fluent German and English language skills.

We are committed to developing the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognised and rewarded. We respect, value and celebrate our people’s individual differences - we are not only multinational but multicultural too.  Our excellent flexible benefits programme allows you to choose what’s right for you.  Our Vodafone Foundation gives the ability for our people to give something back. We embrace empowering our people to shape their world.

The future is exciting.



Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.