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Global Account Manager

Posting Country:  Germany
Date Posted: 
Full Time / Part Time:  Full Time
Contract Type:  Permanent

Our purpose at Vodafone is to connect for a better future. As a Global Communications Technology company, we put the customer at the heart of everything we do. We are forever challenging, pushing boundaries and discovering innovative ways to connect our customers with their digital societies.

We connect people, businesses, and communities across the globe to create the future. We earn customer loyalty, experiment, learn fast and get it done, together.

Join our journey as we connect for a better future. Ready?

Role Title: Global Account Manager
Location: Home Office

At Vodafone Group we build connections to all our Global operations, acting as an advisory board to drive consistency and customer excellence across 30 countries and for over 420 million customers. We are constantly uncovering tactics to innovate the way we operate, set our global standards or lead our strategic performance. By joining Vodafone Group, you will be part of evolving our digital world of total communications. Now is the time to get on board.
As we evolve into a truly digital company, Vodafone Global Enterprise (VGE) partners with key multi-national organisations in the Global economy.  We enable them do ‘more with less’ by empowering their people to work more flexibly, simply and more efficiently.  Across our global fixed and mobile networks, cloud-based hosting platforms, Internet of Things (IoT) solutions, technical expertise and professional services offerings, we can connect global organisations in a rapid changing world to ensure they stay agile and competitive – wherever in the world they do business. Joining us as a Global Account Manager you can be part of our empowering our Vodafone Global Enterprise (VGE)

With us you will:

  • Ensures delivery of all financial targets including revenue, voice and data connections, focus products and solutions, market share and net margin contribution
  • Establishes appropriate relationships with Vodafone customers and leverages those relationships to win new business
  • Ensures virtual team works collaboratively with all other functions within Vodafone to drive the Vodafone Global Enterprise agenda and ensure alignment
  • Steers Overlay,  Solution Sales, Pre-Sales and Delivery functions to ensure international and national strategies are aligned and to the customers expectations are met.
  • Key contact for developing strong one-to-one long term customer relationships with key decision makers and influencers up to C-Level. Setting up new buying center relationships within the customers’ organisations.
  • Partner with customer fulfilment and pre- and post- sales areas to ensure seamless introduction of new products and services.
  • Leads opportunity-driven cross-functional account teams.
  • Guide the global account team and secure customer representation at VGE sounding boards such as Customer Advisory Board (CAB) and other major hospitality events

Apply if you have:

  • 8 yrs+ experience in Key Account Management and Solutions Sales, thereof 3 yrs+ with global responsibility
  • Manage and establish diverse global customer relationships (including C-Level) and increase buying center to gain additional business
  • Demonstrated ability to influence at C-level
  • Profound work experience in Telecommunications / IT Industry
  • Good know-how of selling Global IP-VPN, Cloud & Hosting Services, IOT & additional Services – building up vertical value propositions for  responsible customers

The future is exciting. Ready?



Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.