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Fixed Account Manager Data

Posting Country:  Germany
Date Posted:  13-Oct-2020
Full Time / Part Time:  Full Time
Contract Type:  Permanent

Our purpose at Vodafone is to connect for a better future. As a Global Communications Technology company, we put the customer at the heart of everything we do. We are forever challenging, pushing boundaries and discovering innovative ways to connect our customers with their digital societies.

We connect people, businesses, and communities across the globe to create the future. We earn customer loyalty, experiment, learn fast and get it done, together.

Join our journey as we connect for a better future. Ready?

Fixed Account Manager Data
Home Office, Germany


Our purpose at Vodafone is to connect for a better future. At Vodafone Group, we partner with our local markets to drive consistency and earn customer loyalty across 20 countries for over 600 million customers. We are restless and passionate about creating a better future for all. We are always open to new things, and curious to create solutions that our customers will love. We are constantly learning to innovate the way we operate, set our global standards and to deliver on our strategy. Our ambition is to improve 1 billion lives and half our environmental impact by 2025. It’s up to each of us to make this happen. Ready?


Vodafone Business partners with large multi-national organisations, entrepreneurs and SME’s to build brilliant experiences and solutions that our customers will love. We work hard to simplify their processes and ensuring that their business is built on firm connectivity foundations. We help our customers leverage technology to improve people’s lives and to reduce their environmental impact. Across our global fixed and mobile networks, cloud-based hosting platforms, Internet of Things solutions, technical expertise and professional services offerings, we can connect global organisations in a rapidly changing world to ensure they stay agile and competitive – wherever in the world they do business. We get it done, together. We think big, take risks, keep the best and learn from the rest. Do you?


Role purpose:

The Fixed Account Manager Data (FAM Data) will drive customer projects across Vodafone operating companies, affiliates and partners and drive profitable revenue contribution and increased market share from integrated product, service and fixed data solution offerings as well as projects to emphasis the vertical approach and support discussions around digitalization.


With us you will

  • Drive accelerated TCV and revenue growth by identifying potential markets for new and existing data products and services in accounts.
  • Collaborates effectively with other  customer NAM / GAM, Pre-Sales functions, Fulfilment, Operation, Controlling, Bid Management, Commercial
  • Be able to operate at all levels within the customer organisation with the highest levels of communication skills.
  • Communicate professionally and empathic with an attitude of owning and solving customer issues whilst building excellent rapport to ensure the customer experience is maximised.
  • Expertise of internal procedures and systems (1SF)  for  projects, acquisitions and managing the progress of quotes through VGE commercial  processes  to contract production
  • Introduces new innovations and concepts to key decision makers within the customer through GAM/NAM relationship and stakeholder management of senior executives within all key clients.
  • Understands up front through engagement at the right business level the customer’s strategic and operational issues.
  • Excellent communication skills in German and English (negotiation level)

Apply if you have

  • 5 yrs+ Experience in Key Account Management and Solutions Sales
  • Extensive knowledge of Vodafone’s  data services (based on agreed product matrix) and their value to customers.
  • Educated to at least first degree level (or equivalent).
  • Account management with sale responsibility for fixed products and solutions in the allocated customer base.
  • Commissioned to ensure delivery of all sales targets
  • Experience in solution sales and relationship management (Track record of global accounts/enterprise solution selling) within multi-national companies.
  • Expert knowledge of national and international data application development and operations, technical sales background preferable
  • Experience of identifying customer requirements and developing creative and innovative customer-centric solutions with an international context.
  • Demonstrated understanding of important financial concepts, the IT&T environments, purchasing practices and industry specific aspects of corporate customers


What’s in it for you?

  • 30 days holiday
  • Company Car
  • Flexible working
  • Vodafone family and friends discount
  • Collective accident insurance
  • Company pension (financed by Vodafone)
  • Voluntary additional pension insurance (financed by employee)
  • Gym


Our commitment
Vodafone is committed to attracting, developing and retaining the best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognised, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences - we are not only multinational but multicultural too.
The future is exciting. Ready?


Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.