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Coordinator Customer Delivery Management (m/f/d) for Vantage Towers

Posting Country:  Germany
Date Posted:  26-Jan-2022
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Vantage Towers is one of Europe’s leading tower companies, and our infrastructure and technologies are helping to connect people, businesses, and internet-enabled devices like never before. We combine the scale, stability and quality of our leading tower network with the agility, optimism and energy of a start-up. We’re inspired by our past successes and excited by the opportunities in front of us. Join our journey as together we accelerate a sustainably connected Europe.

Coordinator Customer Delivery Management (m/f/d) for Vantage Towers

Do you have an independent, structured, and efficient way of working? Is communication one of your strengths? Have you already gained some experience in project management? Become Coordinator Customer Delivery Management (m/f/d) and support us in implementing mobile communication delivery systems, SLA and KPI compliant as well as efficient and economical throughout Germany. In your role, you will work for Vantage Towers at the interface to the customer/building owner and advance digitalization with us.

Your challenges: 

  • You are the interface between Vantage Towers, our partners and the client/owner or their project development company.
  • You support the creation and validation of business cases (pre-sales delivery management).
  • You prepare the implementation of new services.
  • You track the fulfilment of customer and contract-specific commitments and key performance indicators (post-sales delivery management).
  • You work on contract preparation, preparatory negotiations and the management of customers and partners in cooperation with Legal and Sales.


Your qualification:

  • A successfully completed degree with a focus on, business, communications engineering, electrical engineering, computer science or engineering sciences or comparable professional training compared wit 1-2 years of professional experience
  • Interest and experience in telecommunications or related industries (marketing, finance, strategy, consulting)
  • Ideally first experience in project management and the development of processes
  • Good understanding of customer obligations as well as contractual and business regulations
  • Good English skills written and spoken (B2 according to CEFR)


You have the opportunity to either work full-time or part-time with at least 30 hours per week.
We advertise this position for Vantage Towers AG at our location in Düsseldorf.


That's what we're offering you:

  • Attractive remuneration and above-average additional benefits
  • Company pension scheme
  • Comprehensive further training
  • Individual promotion of your talents
  • Flexible working time models with part-time and home office
  • Active support in childcare and care of relatives
  • Diverse health offers and programmes
  • International career opportunities and exchange possibilities 


Ready for the new, the unexpected, the impressive? Then apply online now with details of your earliest possible starting date and your salary expectations. 

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.