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Associate Business Account Manager

Posting Country:  Germany
Date Posted: 
Full Time / Part Time:  Full Time
Contract Type:  Permanent

Our purpose at Vodafone is to connect for a better future. As a Global Communications Technology company, we put the customer at the heart of everything we do. We are forever challenging, pushing boundaries and discovering innovative ways to connect our customers with their digital societies.

We connect people, businesses, and communities across the globe to create the future. We earn customer loyalty, experiment, learn fast and get it done, together.

Join our journey as we connect for a better future. Ready?

Associate Business Account Manager
Home Office, Germany


At Vodafone Group we build connections to all our Global operations, acting as an advisory board to drive consistency and customer excellence across 30 countries and for over 420 million customers. We are constantly uncovering tactics to innovate the way we operate, set our global standards or lead our strategic performance. By joining Vodafone Group, you will be part of evolving our digital world of total communications. Now is the time to get on board.


As we evolve into a truly digital company, Vodafone Global Enterprise (VGE) partners with key multi-national organisations in the Global economy.  We enable them do ‘more with less’ by empowering their people to work more flexibly, simply and more efficiently.  Across our global fixed and mobile networks, cloud-based hosting platforms, Internet of Things (IoT) solutions, technical expertise and professional services offerings, we can connect global organisations in a rapid changing world to ensure they stay agile and competitive – wherever in the world they do business. Joining us as a Associate Business Account Manager you can be part of our empowering our Vodafone Global Enterprise (VGE) function. The Future is exciting. Ready?


Role purpose:

The Associate Business Account Manager (ABAM) will manage the local customer relationship of about 40-60 Vodafone Global Enterprise accounts across Vodafone operating companies, affiliates and partners and drive profitable revenue contribution and increased market share from integrated product, service and mobile solution offerings as well as projects to emphasis the vertical approach and support discussions around digitalization.


With us you will:

  • Ensures delivery of all financial sales targets including revenue, connections for voice and data, market share and net margin contribution by identifying potential markets for new and existing products and services.
  • Responsibility for strategy development and account planning for dedicated accounts on a national basis in alignment with the global account plans, applying the vast product portfolio of Vodafone Global Enterprise.
  • Identification and nurturing of sales opportunities and leads which may come from meetings, clients, other sales force, vendors and others.
  • Establishes appropriate relationships with Vodafone customers and leverages those relationships to win new business. Main Introduction of innovations and concepts to key decision makers within the customer through relationship and stakeholder management at all hierarchy levels.
  • Utilisation of internal network to get results for customers and to ensure effective problem resolution and process alignment.
  • Acts as Voice of the Customer within VGE to ensure that customers views and needs influence our marketing mix including product / proposition.
Short Description

Apply if you have:

  • Preferable 1 yr+ Experience in Key Account Management.
  • Preferable Master´s Degree in Business Administration or other relevant areas.
  • Relevant experience in sales and /or telecommunications industry through internships and /or part time jobs.
  • Demonstrated success in networking and strong relationship management skills.
  • Good time management skills.
  • Willingness to learn about new processes, products and Vodafone's and our customers' industries.
  • Willingness to move things in the right direction (Hands on).
  • Ability to translate customer’s objectives and strategy into relevant VGE propositions.
  • Good understanding of certain industries to support none-core solution selling.
  • Knowhow of Telecommunications / IT Industry and selling Global IP-VPN, Cloud & Hosting Services, IOT & additional Services – building up vertical value propositions for responsible customers desired.
  • Excellent communication skills in German and English (negotiation level).


Commitment from Vodafone

Vodafone is committed to attracting, developing and retaining the best people by offering a motivating and inclusive workplace in which talent is truly recognised, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences - we are not only multinational but multicultural too. At Vodafone you will have access to our excellent benefits programme that you would expect from any global company.


The future is exciting. Ready?

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.