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Technical Analyst (_VOIS)

Posting Country:  Egypt
Date Posted:  02-Dec-2021
Full Time / Part Time:  Full Time
Contract Type:  Fixed Term Contract

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Long Description

MAJOR RESPONSIBILITIES:
•Capturing and documenting ‘As Is’ and ‘To Be’ processes, associated process flows, user journeys, functional and non-functional requirements.  Including obtaining necessary acceptance and signoff.
•Gathering technical/detailed requirements for different IT services
•Gathering business requirements with in any delivery project to support on identifying project scope.
•Analyze systems/services to build proper modeling across different services
•Validating gathered requirement with Engineering & Architecture teams
•Gathering technical information to enable engineering functions fulfilling customers’ requirements
•Link to the architecture, engineering, network, testing & operations teams
•Provide technical guidance and assistance to customers.
•Communicate and report issues, status, and results to management 
 
KNOWLEDGE/SKILL REQUIREMENTS:
•Ability to prioritize work with minimal supervision.
•Strong organizational, interpersonal, and written/oral communication skills.
•Possess a learning agility and curiosity to proactively learn new technologies and apply these capabilities to solve different technical / business problems.
•Ability to multitask on multiple projects and work with different teams.
•Ability to understand challenges or underlying concerns, share ideas, and develops effective responses or elevates issues to higher management.
•Ability to lead initiatives and project teams.
•Ability to work with SMEs on a daily basis to ensure project requests are accurate and timely.
•Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
•Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
•Experience in meeting deadlines in a high-pressure environment.
•Demonstrated ability to solve problems with a sense of ownership, enthusiasm and innovation.
•Demonstrated poise, confidence and professional maturity to interface with senior-level executives.


Technical Skills Requirements:

•Very good knowledge in operating systems administration and troubleshooting (Linux, Solaris and Windows).
•Very good knowledge in SQL scripting.
•Hands on experience in VAS systems operations/development (Preferred).
•Hands on experience in web development (PHP, Angular, nodeJS,..)(Preferred).
•Good knowledge in scripting language (Python, Java scripting,..) (Preferred).
•Good knowledge in analytics tools (ELK, Splunk,..) (Preferred).

 
EDUCATION/EXPERIENCE:
•Minimum 3 years of experience in System Engineering.
•Bachelor of Science Degree in Communication Engineering, Computer Sciences, Computer Engineering or other related engineering.
•Having previous experience on several systems and technologies used by telecommunication operators.
•Having previous experience as Business Analyst or Business Systems Analyst in software company or telecommunication company

#movewithus #_VOIS

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.