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Sales Support Specialist

Posting Country:  Hungary
Date Posted:  23-Nov-2021
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Hello, there! We are _VOIS. 
Our name might be new to you, but our work impacts millions of people around the globe every day. We evolved from a shared services organization to become a global TechCo with over 24 thousand employees operating from Hungary, Romania, Egypt and India. Together, we are the engine that powers Vodafone around the world. 
Innovation is our main tool to deliver talent, technology and transformation to our Vodafone partners, while our people are our top priority. Through our 100% Human initiative, we help our people to develop their careers with unique learning and development opportunities while supporting their wellbeing with programs that focus on a healthy work-life balance. 
At _VOIS, we are constantly looking for disruptive ideas and new ways to work. If you want to experiment and learn fast, integrated into an international, multicultural and inclusive team, then _VOIS is the place for you.
Come and help us create the future together. Join us as a

Sales Support Specialist


Your role in a nutshell: 
We are looking for enthusiastic individuals to join our great team. The essence of this role is to provide administrative support to the sales representatives or so called account managers and channel partners, thus enabling them to spend more time with their customers.


Why you will love your job:
•    Work closely together with Vodafone’s Account Managers to ensure requests are fulfilled on time and in the highest expected quality
•    Get to know Mobility and Fixed products
•    Build customer and ad hoc reports or prepare customer facing presentations
•    Deliver exceptional Business Partnering to Sales stakeholders, establishes high levels of trust, with accountability for implementing the right “business rhythm” of reviews (account, opportunity and product) in an end to end process where actionable outcomes are managed and delivered.
•    Responsible for the adoption and usage of Digital Sales tooling and continuous improvement of all tools and processes
•    Support in growing revenues for existing Vodafone customers in the Northern Europe region through enabling the Account Managers to spend more time with their customers by supporting them through different kind of administrative task or longer Sales related projects
•    Have the opportunity to work with other teams aboard on big projects; raise feasibilities, prepare pricing and place & manage orders


What you will bring to the team:
•    Your English skills are fluent
•    If you have 1+ years of support related or customer service experience
•    You communicate clearly. You can explain just about anything to anyone, and you're comfortable communicating in writing and on the phone
•    You pay close attention to the details and you enjoy solving problems
•    You have good Excel skills
•    You are eager to learn new things about the field of Sales and Sales Support

In return we provide you with:
•    A dynamic environment where innovative ideas are always welcome;
•    A collaborative community where your professional goals and work are supported by a diverse team;
•    Access to internal trainings through Vodafone University and external trainings via other providers;
•    A supportive internal coaching and mentoring culture;
•    Opportunities to participate in company activities and Vodafone Foundation events;
•    Corporate assets including a laptop and mobile phone with Vodafone RED subscription (unlimited talk, text message, and data within the EU)
•    Vodafone HOME discounted fleet services for employees and their friends & family
•    Cafeteria package;
•    Private Medical Services;
•    Employee Assistant Program to support your wellbeing and mental health;
•    To ensure our colleagues’ health & safety we are working from home until the end of the pandemic. In the long run we will be meeting each other max 2 times/week in our fully refurbished, digital office.


#movewithus #_VOIS

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.