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Sales Data Management Specialist - German speaking

Posting Country:  Hungary
Date Posted:  12-Oct-2021
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Joining _VOIS is a journey for you to grow, discover and enjoy the way we operate.
We maximize value with everything we do, from Operational Excellence to Next Generation Services in Marketing, HR Operations, BI, Financial Operations, Bid Management, Pricing, Sales, Sales Support, Legal, Commercial Operations and Supplier Management.
We operate with 1.200+ colleagues in Budapest, coming from 32 different nationalities, supporting 25 countries globally.
And what’s it like to work here? Come, find out and join us as a

 

German Speaking Sales Data Management Specialist

 

Freshgrads are more than welcome!

We are looking for an enthusiastic, communicative individual to join our SFDC Support team. The new colleague will provide technical and administrative support regarding the Enterprise CRM (Salesforce.com) system and its database, will allocate accounts and contracts, will do research in the database of Enterprise accounts and increase data quality in the systems.


What you will do:


•    Act as a business partner for your assigned sales region, support account managers and their superiors regarding all contract and account allocation related questions or concerns
•    Provide first line system support for the sales community regarding Salesforce.com and its related systems on the phone (20%) and via e-mail (80%)
•    Process and correct client data, map client data in collaboration with other departments
•    Manage user accounts in Salesforce.com, create reports and analysis 
•    Perform data export and import in Salesforce and the Enterprise database
•    Create FAQs and manuals, present data and processes in virtual workshops for the respective sales teams ,related to everyday tasks
•    Develop relationships with stakeholders and on-shore partner teams

 

This position is for you if you have:


•    Fluent German and intermediate English knowledge both written and verbal
•    Strong Excel skills (IF, SUM, VLOOKUP, Pivot tables, etc)
•    Excellent interpersonal and communication skills and the ability to interact with staff effectively at all levels
•    Team oriented personality
•    Experience in customer service or IT support is a great advantage
•    Strong analytical skills
•    Ability to work under pressure

 

In return we provide you with:

 

•  A dynamic environment where innovative ideas are always welcome;
•  A collaborative community where your professional goals and work are supported by a diverse team;
•  Access to internal trainings through Vodafone University and external trainings via other providers;
•  A supportive internal coaching and mentoring culture;
•  Opportunities to participate in company activities and Vodafone Foundation events;
•  Corporate assets, including a laptop and mobile phone with Vodafone RED subscription (unlimited EU talk + unlimited data); 
•  Vodafone HOME discounted fleet services for employees and their friends & family
•  Cafeteria package;
•  Private Medical Services;
•  Employee Assistant Program to support your wellbeing and mental health;
•  To ensure our colleagues’ health & safety we are working from home until the end of the pandemic. In the long run we will be meeting each other max 2 times/week in our fully refurbished, digital office.

#movewithus #_VOIS

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.