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Process Improvement Specialist - HR Operations

Posting Country:  Hungary
Date Posted:  07-May-2021
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Joining _VOIS is a journey for you to grow, discover and enjoy the way we operate.
We maximize value with everything we do, from Operational Excellence to Next Generation Services in Sales, Marketing, HR Operations, BI, Financial Operations, Bid Management, Pricing, Sales, Sales Support, Legal, Commercial Operations and Supplier Management.
We operate with 1.200+ colleagues in Budapest, coming from 32 different nationalities, supporting 25 countries globally.
And what’s it like to work here? Come, find out and join us as a


Process Improvement Specialist – HR Operations

Your role in a nutshell: 
In this role you will drive the improvement and implementation of HR processes, enhancing speed and accuracy by improving efficiency, effectiveness, service quality, and customer satisfaction. You will play a crucial role in continuous process improvement and standardization, identifying root causes of the issues and driving resolution.


Why you will love your job:
•    Coordinate automation projects within the HR Operations department by applying process improvement methodologies and toolkits
•    As a process expert, take part in transformation projects of system upgrades and enhancements, playing a leading role in requirement gathering and training 
•    Ensure stakeholder satisfaction by effectively communicating and managing project risks, challenges
•    Perform project and change management activities, track projects: collect project deliverables and requirements, facilitate workshops and brainstorming sessions, identify resources and create a clear split of responsibilities and tasks
•    Make project achievements visible, follow up progress, support decision-making through analysis and design, deliver management reports
•    Review processes and process documentation: gathers issues, complaints to identify automation needs and process gaps, manage root cause analysis
•    Act as subject matter expert and mentor other project team members on automation and continuous improvement methodologies (SharePoint / Macros / VBA / .NET, Six Sigma, Agile) and their application for HR Operations processes
•    Liaise between the business units and other functions/departments including internal and external stakeholders


Job Responsibility

What you will bring to the team:
•    1-3+ years of functional automation or project management experience gained within Shared Services, strong understanding of business processes
•    Fluent excellent English knowledge is a must
•    Experience in automation methodologies, continuous process improvement and/or change management, project management
•    Technical knowledge of SharePoint / Macros / VBA / .NET is an advantage 
•    Confident stakeholder management skills, including communication with senior leaders and management
•    Strong MS Office skills (especially PowerPoint, preferably Visio) 
•    High level of team work, communication, negotiation, influencing and presentation skills
•    Strong problem solving skills, proactive and result-oriented mindset

 In return we provide you with:
•            A dynamic environment where innovative ideas are always welcome;
•            A collaborative community where your professional goals and work are supported by a diverse team;
•            Access to internal trainings through Vodafone University and external trainings via other providers;
•            A supportive internal coaching and mentoring culture;
•            Opportunities to participate in company activities and Vodafone Foundation events;
•            Corporate assets, including a laptop and mobile phone with Vodafone RED subscription (unlimited EU talk + 20GB data); 
•            Vodafone HOME discounted fleet services for employees and their friends & family
•            Cafeteria package;
•            Private Medical Services;
•            Employee Assistant Program to support your wellbeing and mental health;
•            To ensure our colleagues’ health & safety we are working from home until the end of the pandemic. In the long run we will be meeting each other max 2 times/week in our fully refurbished, digital office.


#movewithus #_VOIS

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

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