L&D Impact Instructor - Italian Speaking

Joining Vodafone Intelligent Solutions is a journey for you to grow, discover and enjoy the way operate. 
We maximize value with everything we do, from Operational Excellence to Next Generation Services in Sales, Marketing, HR Operations, BI, Financial Operations, Bid Management, Pricing, Sales, Sales Support, Legal, Commercial Operations and Supplier Management.
We operate with 1.300+ colleagues in Budapest, coming from 32 different nationalities, supporting 25 countries globally.

And what’s it like to work here? Come, find out and join us as 

L&D Impact Instructor - Italian Speaker

Your role in a nutshell: 

Learning and development instructor is responsible for helping employees cultivate their skills and knowledge. They will provide complete training to share expertise in ways that motivate others to reach business targets and objectives.

Why you will love your job:

• Implement, maintain and facilitate induction/upskilling and soft skills training programs for new comers to ensure their skills and knowledge are up to date.
• Keep attendance and other records
• Running regular Training Needs Assessment check-ups and consolidating Training Feedback forms and undergo continuous development based on it
• Deliver regular train the trainer sessions to on loan trainers within team and mentor them, to make sure they are updated with new products, services , procedures and delivering all trainings to the required standards
• Work closely with Ops and attending weekly meetings with Team Managers to ensure all Ops new policies, procedures and knowledge are captured and aligned with Induction Training.
• Implement, monitor and review induction and training package for new staff to ensure predetermined standards are obtained regarding departmental policies, procedures and systems relevant to the employees' tasks.
• Do a monthly report of all training hours trained during the month to be invoiced to the client.
• Liaise with managers to determine training needs and improvement
• Monitor employee performance and response to training.

What you will bring to the team:

• Excellent reporting skills 
• Utilize a variety of training methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness of training programs.
• Willingness to keep abreast of new techniques in corporate teaching
• Proven experience as trainer minimum of 2 years’ experience
• Strong technical background
• Italian Level – C1 Speaking Proficiency
• Proficient in MS Office (esp. Powerpoint); Excel

Here are the benefits you will enjoy:

• Internal coaching and mentoring culture
• Unravel your continuous process improvement mind-set – new ideas are always listened to
• Our strong sense of community and teamwork means you will be supported by people from different disciplines in your everyday work and career goals
• We provide corporate assets as laptop and mobile phone with Vodafone RED subscription – unlimited talk and text + 20 GB data
• Flexible working hours

To ensure our colleagues’ safety we continue working from home 3-4 days/week in the long run.

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