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German speaking Sales Data Management Specialist (Full Time or Part Time - 30 h/w)

Posting Country:  Hungary
Date Posted:  05-Jan-2022
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Hello, there! We are _VOIS.
Our name might be new to you, but our work impacts millions of people around the globe every day. We evolved from a shared services organization to become a global TechCo with over 24 thousand employees operating from Hungary, Romania, Egypt and India. Together, we are the engine that powers Vodafone around the world.
Innovation is our main tool to deliver talent, technology and transformation to our Vodafone partners, while our people are our top priority. Through our 100% Human initiative, we help our people to develop their careers with unique learning and development opportunities while supporting their wellbeing with programs that focus on a healthy work-life balance.
At _VOIS, we are constantly looking for disruptive ideas and new ways to work. If you want to experiment and learn fast, integrated into an international, multicultural and inclusive team, then _VOIS is the place for you.
Come and help us create the future together. Join us as a

German speaking Sales Data Management Specialist

(Full Time or Part Time - 30 h/w)



Freshgrads are more than welcome!

We are looking for an enthusiastic, communicative individual to join our SFDC Support team. The new colleague will provide technical and administrative support regarding the Enterprise CRM ( system and its database, will allocate accounts and contracts, will do research in the database of Enterprise accounts and increase data quality in the systems.



Why you will love your job:

•    Act as a business partner for your assigned sales region, support account managers and their superiors regarding all contract and account allocation related questions or concerns
•    Provide first line system support for the sales community regarding and its related systems on the phone (20%) and via e-mail (80%)
•    Process and correct client data, map client data in collaboration with other departments
•    Manage user accounts in, create reports and analysis 
•    Perform data export and import in Salesforce and the Enterprise database
•    Create FAQs and manuals, present data and processes in virtual workshops for the respective sales teams ,related to everyday tasks
•    Develop relationships with stakeholders and on-shore partner teams



What you will bring to the team:

•    Fluent German and intermediate English knowledge both written and verbal
•    Strong Excel skills (IF, SUM, VLOOKUP, Pivot tables, etc)
•    Excellent interpersonal and communication skills and the ability to interact with staff effectively at all levels
•    Team oriented personality
•    Experience in customer service or IT support is a great advantage
•    Strong analytical skills
•    Ability to work under pressure

In return we provide you with:

• A dynamic environment where innovative ideas are always welcome;
• A collaborative community where your professional goals and work are supported by a diverse team;
• Access to internal trainings through Vodafone University and external trainings via other providers;
• A supportive internal coaching and mentoring culture;
• Opportunities to participate in company activities and Vodafone Foundation events;
• Corporate assets, including a laptop and mobile phone with Vodafone RED subscription (unlimited talk, text message, and data within the EU);
• Vodafone HOME discounted fleet services for employees and their friends & family
• Cafeteria package;
• Private Medical Services;
• Employee Assistant Program to support your wellbeing and mental health;
• To ensure our colleagues’ health & safety we are working from home until the end of the pandemic. In the long run we will be meeting each other max 2 times/week in our fully refurbished, digital office.


#movewithus #_VOIS

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.