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Commercial Client Manager

Posting Country:  Hungary
Date Posted: 
Full Time / Part Time:  Full Time
Contract Type:  Permanent

Joining Vodafone is more than a job, what we do matters. We don’t just carry minutes, texts and data – we carry people’s lives. And that’s a huge responsibility. If you think for a minute about the people you rely on…the likelihood is they rely on us.

Customers are at the heart of everything we do and we want to make a difference to the lives of our customers, and the communities in which we live and work. We support our people to give something back to the causes that mean the most to them through helping them give time and money to the charities they love.

And what’s it like to work here? We have created an environment where you can look forward to coming to work and are empowered to be at your best. We offer flexibility in how you work that helps you do your job in a way that suits you, opportunities to help you grow and progress throughout your career and a choice of benefits to suit your lifestyle.

In Vodafone Shared Services Budapest, we maximize value with everything we do, from Operational Excellence to Next Generation Services.We operate with 1.600+ colleagues in Budapest, coming from 32 different nationalities, supporting 22 countries and 150+ Vodafone Enterprise Customers around the world.

Join our team as:
Commercial Client Manager


Commercial Delivery team is accountable for the execution of contractually committed commercial activities. Supports commercial modelling and negotiation strategy for bespoke solutions or multiproduct sales to Vodafone’s top customers /accounts. Generates management and bespoke customer information reports (daily, weekly and monthly) and identifies opportunities.


What you will do:

•You will be responsible to build deeper customer & stakeholder relationships and meet, manage expectations/experience in the field of Vodafone Global Enterprise’s (VGE) top 96 accounts
•Provide complete and competitive commercial solutions, accelerate business development and help VGE to create competitive advantage as a Trusted Business Advisor. Support the Commercial Managers on the dedicated accounts
•Run customer calls to explain the outcomes and communicate any necessary price change
•Responsible to manage the definition and execution of the commercial strategy for the defined VGE strategic accounts or support the respective regional/country Commercial Delivery teams to drive incremental revenue from the largest VGE contracts through monetising data growth, contract optimisation and change management.
•Responsible for executing key customer-facing data analytics, dashboards and reports for customer meetings
•Lead the construction, documentation, maintenance of commercial models in Excel, Access and similar data tools
•Direct interface across various parts of the organisation (Bid & Contract Management, Pricing etc) leading to opportunity costing (opportunity P&L impacting) and prioritisation (revenue impacting).


This position is for you if you have:

•Strong Business English language skills
•4 years’ experience in data reporting & analysis in Excel, Access: able to develop utilise and maintain complex models
•4 years’ experience in data analysis: able to understand the meaning of complex data and identify data issues and able to recommend and communicate remedial actions
•Proven ability to analyse large amounts of unstructured data quickly, efficiently and accurately
•Excellent communication skills, both written and verbal, at Vice-President and C-level with customers and internally
•Excellent relationship builder, with the necessary personal impact to build credibility with and influence peers, customers, account managers and senior stakeholders
•High level of negotiating and influencing skills
•Experience of customer management and presenting to customers
•Self-starter, capable of working under own initiative but within structured framework


Why should you join us:

•Opportunity to travel abroad 
•Opportunity to be a member of a growing team
•We provide working assets as laptop and mobile phone with Vodafone RED  subscription
•Unravel your continuous process improvement mindset – new ideas are always listened to
•Internal coaching/mentoring culture
•Internal career opportunities
•Possibility to work from home

Commitment from Vodafone

Vodafone is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences - we are not only multinational but multicultural too. At Vodafone you will have access to our excellent flexible benefits programme that you would expect from any global company.