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CVM Segment And Lifecycle Manager

Posting Country:  Hungary
Date Posted: 
Full Time / Part Time:  Full Time
Contract Type:  Fixed Term Contract

Our purpose at Vodafone is to connect for a better future. As a Global Communications Technology company, we put the customer at the heart of everything we do. We are forever challenging, pushing boundaries and discovering innovative ways to connect our customers with their digital societies.

We connect people, businesses, and communities across the globe to create the future. We earn customer loyalty, experiment, learn fast and get it done, together.

Join our journey as we connect for a better future. Ready?

Join Vodafone Hungary and build a better tomorrow!
We are looking for a
CVM Segment and Lifecycle Manager (Fixed Term)
for our CBU CVM Team


#Vodafonelife

At Vodafone we connect everybody to live a better today and build a better tomorrow. It is the future we have in our mind when we see the speed of technology development. There is so much creativity across the technology industry that the speed of change is increasing. We embrace the opportunities of the future and work proactively to make good use of technology. As you can imagine, this means that we have a vibrant and diverse mix of skills and people making Vodafone a great place to work.

 

Your place in the team

The CVM Segment and Lifecycle Manager should ensure base KPI targets are set, evaluated and met by initiating insight based and value increasing activities. In other words, ensure segment profitability through personalised customer offers.
 The CVM Segment and Lifecycle Manager is also expected to identify and develop new, efficient and customer obsessed base activities and life cycle programmes to increase revenue contribution as well as NPS. 
The consumer world is surely becoming more digital, and therefore the ideal individual will also possess knowledge in terms of eDM, mobile App and online re-marketing possibilities.

As strategy part of the role the Segment and Lifecycle Manager is expected to take lead and drive CVM related projects ensuring the best possible execution and results.


You will be involved in the following tasks

•    drive implementation of new propositions in existing customer base including design, business case, go-to-market and post-launch evaluation to contribute into the Segments’ strategy
•    provide regular commercial analysis on segment performance and propose improvement actions
•    develop and execute CVM Segment Roadmaps by seeking and implementing improvement opportunities into the initiatives 
•    actively participate in respective Segment Virtual Teams contributing with valuable inputs on how we can grow the segments 
•    fully implement digital activities when executing campaigns
•    own, manage and execute CVM driven projects (agile way of working)
•    perform as a CVM spoc with supporting non CVM owned projects to contribute into Vodafone strategy
 

We are looking for you if you have

•    4+ years’ experience in Segment Marketing or Commercial area
•    Experience in Telecommunications is required 
•    Master's degree in Business, Marketing, Economics
•    Fluent English, written and oral is mandatory
•    Microsoft Office Tools (Excel, Powerpoint, Word) advanced knowledge is a must
•    Proven and strong analytical skills, with solid knowledge of data visualization tool (Power BI is preferred)
•    Demonstrated ability to work effectively across business teams to deliver business results, experience in project management across multiple teams in an organization.
•    Experience in agile way of working is preferred
•    Strong problem solving skills
•    Excellent business judgment and an ability to think strategically and execute methodically 
•    Passion for quality and for best execution is also essential
•    Excellent interpersonal and communication skills – written and verbal.
•    Strong negotiation skills and ability to maintain effective relationships
•    Work experience in multinational environment is advantage

 

Get to know us

If you want to know more about us and what we do, then
•    visit our website: https://careers.vodafone.com/
•    follow our career page on Facebook: www.facebook.com/VodafoneKarrier


Diversity and Inclusion

Vodafone is a company that values diversity. We believe that we can operate more successfully and effectively with diverse teams. Our aim is to build a culture where no one will be discriminated based on either their gender, age, cultural background or sexual identity, orientation. Vodafone is committed to support LGBT+ people at work.

The future is exciting. Ready?


 

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.