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IoT AWS 2nd Line Expert

Posting Country:  Romania
Date Posted:  29-Aug-2021
Full Time / Part Time:  Full Time
Contract Type:  Permanent with work from home stipulation (RO Only

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Your day to day:

The availability of critical IoT services, as well as offering a swift and reliable resolution to ongoing incidents will be your primary accountability. You will be part of a team where we value and offer respect, celebrate success, recognize Performance and assure work-life balance. Collaboration and customer obsession are part of our DNA. This is your chance to operate the latest technologies in IT and use your analytical thinking to understand how the service works and your creativity to improve it for an awesome customer experience. 

With these activities, you will have a great impact on our business:

  • To proactively detect and resolve possible service affecting application issues.
  • To manage and resolve a high proportion of incidents without vendor intervention.
  • To provide input for planning, assessment, implementation, rollout and preparation of change requests
  • To identify automation opportunities and implement maintainable solutions to address them.
  • To assist in building reliable knowledge and skills throughout the team.
  • To be actively involved in the project decision making and agree upon measurable and realistic timelines for deliverable tasks.

With these skills, you are a great candidate:

  • Experience in a multinational environment
  • English proficiency, both written and spoken (C1-C2)
  • Good understanding of ITIL, DevOps & Agile methodologies
  • Technical knowledge and experience working with: AWS, Relational DBs (Oracle), Linux CLI
  • Solid understanding of programming/scripting with any of the following languages: Bash, Perl, Java, Python
  • Solid understanding of Unix OS
  • Familiarity with streaming platforms, such as Apache Kafka

#_VOIS

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.