Share this Job

Cvm Analyst

Posting Country:  Romania
Date Posted: 
Full Time / Part Time:  Full Time
Contract Type:  Permanent

Our purpose at Vodafone is to connect for a better future. As a Global Communications Technology company, we put the customer at the heart of everything we do. We are forever challenging, pushing boundaries and discovering innovative ways to connect our customers with their digital societies.

We connect people, businesses, and communities across the globe to create the future. We earn customer loyalty, experiment, learn fast and get it done, together.

Join our journey as we connect for a better future. Ready?

Description

Enroll in one of the best telecom company that have embraced technology and digital era.

 

Who you are:

You are a strong analytical thinker with a focus on data and data accuracy. You are proactive and creative. You are passionate about operations analytics, visualization, statistics, data-driven decision making, and identification of actionable commercial insights.

 

Your team:

CVM Analytics team is a small team of specialists that form part of the wider Base Growth tribe commercial organization. The team is responsible for driving analytical insights and driving data-driven decision making related to customer value management activities. The team is also responsible for web analytics and commercial insight analysis and collaborate closely with the digital marketing team, commercial tribes and the development team; all of them are using an agile way of working.

 

The next challenge for you:

As CVM Analytics Expert will be responsible for developing, implementing & optimizing the reporting framework that will drive the insights needed to improve performance and growth of Vodafone Romania’s Base Growth tribe.  You will work in a squad focused on driving CVM performance increase by utilizing advanced analytics and statistics methods and modern tools like Adobe Analytics, Tableau, R, SAS, and Oracle.

 

Key responsibilities for this role are:

  • Lead in the development of daily, weekly and monthly reports.
  • Calculate various CVM related KPIs and interpret results and derive actions / facilitate decision making.
  • Oversee the design and delivery of reports and insights that customer behaviors.
  • Identify trends and actionable commercial insights by analysis of multiple and large data sources
  • Present the recommendations to senior stakeholders in a clear and concise manner, both in verbal and written formats.
  • Collaborate with the digital marketing team, commercial tribes and the development team to improve the digital channel performance and growth.
  • Realize ad-hoc analyses using advanced analytics and visualization methods and tools like R, SAS or SQL.
  • Cooperate with other internal departments in building the next level reporting ecosystem through integration in the DWH of additional data sources and increase accuracy of data recoded across the systems.

Our team has a great variety of skills and backgrounds and we cannot wait to get you in the mix!

#LI-POST

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.