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IoT 2nd Line Operations Expert

Posting Country:  Romania
Date Posted:  05-Sep-2021
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Your day to day

Actively participates in software and hardware solutions development projects for customers of Internet of Things services in the Vodafone portfolio. Ensures the transition of software and hardware solutions from the development environment to the operational environment through a validation, testing and implementation process. Operates and ensures a high availability of services, regularly develops automation scripts. Implements changes and maintenance works on the software solutions used by the client, writes documentation for implementing and changing the current configuration / code and implements according to the procedures.

With these activities you will have a great impact on our business

•    Develops, modifies, adapts and optimizes software solutions for external clients for better performance and experience. 
•    To review the technical and functional specifications of information systems and to implement them in the process of modifying or adapting hardware and software solutions;
•    Performs an impact analysis, proposes, develops and implements technical solutions related to the basic functionality of the software, with the final result of solving incidents and advanced technical problems and thus improving the customer experience.
•    Provides high-level technical support and operatively resolves incidents in the functionality of hardware and software systems.
•    For each of the supported platforms it is ready to participate in the creation of documentation and procedures.
•    Participate in technical audits and resolve issues around IoT applications and their infrastructure.
•    He is ready to work on-call outside the normal working hours.
•    Works in accordance with operational agreements and for meeting key service performance indicators (speed, response time, error rate)

With these skills you are a great candidate:

•    Rich knowledge and experience (at expert level) in IT, more specifically, application support, Linux server administration, SQL database administration and advanced knowledge about SOAP and REST APIs, Microservices, SOA, Apache web servers, Windows servers, SQL DB
•    Good programming experience of any kind (Bash, Perl, Python, Java, C / C ++)
•    Rich work experience with the following platforms: SMSC, NGIN, CSDB, HLR, HSS
•    Work experience and expert knowledge of the GDSP IoT solution
•    ITIL certification or equivalent experience
•    Fluent in written / verbal communication in English.

Sounds like the perfect job? We’ve got even more to offer:

- In this pandemic period we have 100% work from home for your safety
- After this pandemic period we have 2-3 days work from home per week
- Medical and dental services
- Life insurance
- Dedicated employee phone subscription
- Special discounts for gyms and retailers
- Annual Company Bonus
- Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
- You get to work with tried and trusted web-technology
- Getting in on the ground floor of an technology changing company
- Flexible Vacation – Take time off when you need it, we trust you

#_VOIS

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.