Share this Job

IoT VoLTE/IMS 2nd Line Operations Engineer

Posting Country:  Romania
Date Posted:  28-Aug-2021
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Your day to day:

Offering support for the IoT IMS Core and ensuring the availability of VoLTE IoT service, as well as offering a swift and reliable resolution to ongoing incidents will be your primary accountability. You will also get actively involved throughout all the project phases, including testing, integration and deployment. Finally, you should expect to play an important role in future planning and features delivery.

With these activities, you will have a great impact on our business:

  • To proactively detect and resolve possible service affecting issues.
  • To manage and resolve a high proportion of incidents without vendor intervention.
  • To provide input for planning, assessment, implementation, rollout and preparation of change requests.
  • To identify automation opportunities and implement maintainable solutions to address them.
  • To assist in building reliable knowledge and skills throughout the team.
  • To be actively involved in the project decision making and agree upon measurable and realistic timelines for deliverable tasks.

With these skills, you are a great candidate:

  • Experience in a multinational environment
  • English proficiency, both written and spoken (C1-C2)
  • Good understanding of ITIL methodologies
  • A minimum of 2 years technical experience working with: VoLTE and IMS technologies, Nokia SBCs, PCRFs, Nokia TAS, Oracle DB
  • Solid understanding of SIP/Diameter protocols and IMS interfaces
  • Solid understanding of Unix OS
  • Knowledge of 3GPP/GSMA standards and guidelines
  • Familiarity with 2G/3G, LTE, CS, PS, Cloud, Virtualization

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.