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Business Account Manager

Posting Country:  Romania
Date Posted:  09-Jul-2021
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Your day to day:

Provides end-to-end inside sales account management activity by contacting and landscaping selected Large Business customers in Romania focusing on retention and acquisition. Takes responsibility for these customers revenue growth by selling mobile voice tariffs, convergent and IoT solutions, preparing presentations and proposals and executing marketing campaigns.

Daily activities:

  • Conduct retention and acquisition activity on selected Customer Base
  • Lead customer negotiations and close deals
  • Work with effective targets and sales strategy
  • Achieve revenue growth and retention of allocated Vodafone Business customers
  • Proactive cross & upselling by offering new tariffs, services and business solutions
  • Maintain contact with allocated contacts regularly to ensure customer satisfaction and churn reduction
  • Build long-term partnerships with customers
  • Assess the customer needs and suggest a best possible product solution and win deals

Mandatory skills:

  • Fluent Romanian and English language skills – written and spoken
  • 1-2 years of experience working in the sales environment is preferred
  • Experience working within telecommunications industry and/or with next generation services (IoT, M2M, cloud and hosting) is an advantage
  • Experience in direct communication, preferably in the B2B field.
  • Good problem solving, communication and negotiation skills
  • Self-driven attitude

Benefits:

  • A dynamic environment where innovative ideas are always welcome;
  • A collaborative community where your professional goals and work are supported by a diverse team;
  • Access to internal trainings through Vodafone University and external trainings via other providers;
  • A supportive internal coaching and mentoring culture;
  • Opportunities to participate in company activities and Vodafone Foundation events;
  • Corporate assets including a laptop and mobile phone with Vodafone RED subscription (unlimited EU talk + 20GB data);
  • Vodafone HOME discounted fleet services for employees and their friends & family
  • Cafeteria package;
  • Private Medical Services;
  • Employee Assistant Program to support your wellbeing and mental health;
  • To ensure our colleagues’ health & safety we are working from home until the end of the pandemic. In the long run we will be meeting each other max 2 times/week in our fully refurbished, digital office.

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

Apply now »