Share this Job

Solution Engineer

Posting Country:  United Kingdom
Date Posted:  30-Aug-2021
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Role Title:  Solution Engineer    
Function: Global Cyber Security
Band: G    
  

 

 

 

Role Purpose:

 

Global Cyber Security’s role is to inspire trust and confidence in our customers by enabling secure connectivity.  Our purpose is to proactively protect Vodafone & its customers by reducing the risks posed by security threats to Vodafone’s global technology infrastructure and the sensitive data it holds.  

 

In Cyber Prevent, the Solution Engineers work closely alongside the Platform Managers as part of the platform leadership team for their cyber security platform/s, which will collectively ensure that their platform/s provide an effective first line of defence for the related Cyber Security Baseline controls and are delivering optimum risk reduction to meet the required adequacy and coverage for the platform/s. The platform leadership team has to also ensure their platform/s are globally consistent; effective and efficient; they will also be responsible for defining and driving the global platform roadmap and leading the virtual & matrixed platform technical teams to design, build and lifecycle manage the platform. The platform leadership team will work intimately with central Group Technology and Cyber Security teams & globally dispersed local Cyber Security teams to ensure that the related Cyber Security Baseline controls Vodafone’s global risk posture relating to the platform is being appropriately managed.

 

The Solution Engineers will act as Vodafone’s cyber security platform technical experts.  They will use their personal experience and judgement to be able to quickly determine the right technical treatment for their cyber security platform/s. The Solution Engineer will be part of the platform leadership team for their cyber security platform/s, who will collectively be responsible to define the global platform roadmap. The platform leadership team will also lead virtual & matrixed technical teams to design, build and lifecycle manage their cyber security platform across all Vodafone global entities. The Solution Engineer may be asked by a Domain Lead to take accountability for the definition and delivery of the platform roadmap and to head up the platform leadership team.

 

The Solution Engineers are accountable for the technical competence of the cyber security platforms.  They will support the Platform Manager to deliver optimal platform effectiveness (right tools, right rules, right coverage, right insight, and right response) and action in response to cyber security platform alerts in order to reduce immediate risk. They will use technical KPIs to measure the adequacy of the platforms to meet the Control Security Baseline Framework (CSB) baseline controls.

 

The Solution Engineer will be required to operate effectively in a complex, dynamic, and constantly changing environment.  Active & compelling engagement of teams and internal and external to Vodafone stakeholders will be crucial in creating the momentum required.  The Solution Engineer role will require technically competent and effective communicators and collaborators. A close relationship and collaboration with the Strategy and Secure By Design (SBD) team will be needed to contribute to the technical strategy for the platform.
 

 

Key accountabilities and decision ownership: 

 

•    Working as part of the platform leadership team to define the global platform roadmap and lead its delivery through virtual & matrixed teams. Good understanding and hands on experience with breadth of knowledge across Microsoft Office 365, Azure Security Center, Compliance Center, ATP, ASC Log Analytics (Log Analytics Query Language), MDATP (Defender), ARC and Cloud Security & Compliance related capabilities

•    When asked by the Domain Lead, to take accountability for the design and delivery of the platform roadmap and to head up the platform leadership team.

•    Accountable for adequacy and coverage of their platform/s

•    Act as Vodafone’s cyber security platform technical experts.  They will use their personal experience and judgement to be able to quickly determine the right treatment for their cyber security platform/s. Good understanding and hands on experience of Microsoft Azure and, in particular, its security related services and its licensing components. Liaise with different vendor product groups organising regular update and roadmap sessions feeding strategic knowledge into relevant parts of Cyber Security

•    Working with Domain leads and fellow Solution Engineers within Cyber Prevent to ensure that all the cyber security platforms within the domains are: globally consistent; effective and efficient; have the right technical adequacy and coverage; and are delivering the optimum risk reduction effect.

•    Support the Platform Manager in the service availability & quality management of the platform including demand management, service design, platform management, change management, licence management, continual service improvement.  Conduct regular service reviews.

•    Proactive identification though KPI of technical improvement programmes 

•    Liaise with Cyber Security Demand to ensure that Platform business demands, projects and risk reduction activities are optimally scheduled.

•    Acting as an ambassadors and role models for Global Cyber Security advocating for security best practice, consistency in approach.

Core competencies, knowledge and experience:

 

•    Professional operational experience in cyber security operations or cyber security engineering, cyber security platform management.

•    Track record of delivering cyber security platform operations in a complex & dynamic technology environment.

•    Personal experience and judgement to be able to quickly determine the right operational treatment of cyber security platforms.

•    Strong analytical skills to inform effective data driven decisions on service improvement & risk reduction

•    Effective collaboration across globally dispersed teams in order to deliver the consistency, and risk reduction, outcomes required. 

•    Active & compelling engagement of people and stakeholders, across a broad range of internal and external stakeholders, up to and including Cyber Security Leadership Team level.

•    Communicating & reporting concise summaries of complex scenarios & information across diverse and senior stakeholder groups. 

•    Be able to work in an Evergreen scenario and execute at speed.

•    Strong knowledge and experience on Microsoft licensing SKUs and their suitability or possible constraints against business requirements


 

Desirable competencies, knowledge and experience:

 

•    5+ years of experience of the platform in a technical role as Security Consultant, Security Designer or Security Architect.

•    Agile delivery using Scrum or Kanban methodologies

•    Degree educated (or equivalent) in a relevant subject

•    Professional Security Qualification (like CISSP, CCSP, CISM, CISA, CCIE, JNCIS, CCSE/CCMA)

•    Technical Qualification (MCSE, MCSA, MCITP, AWS, AZURE Security Certification /Azure Security Engineer Associate / Microsoft 365 Certified: Security Administrator Associate)
 

 

 

 

Ready?

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.