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Cyber Defence Incident Manager

Posting Country:  United Kingdom
Date Posted:  17-Sep-2021
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Location: Brentford

Our Team:

Cyber Security

At Vodafone Global Cyber Security, we help our customers to remain secure and resilient in a world of increasingly sophisticated cyber-attacks.  We offer a unique combination of highly resilient networks, enterprise-class cloud platforms, advanced security systems and expert advice, helping limit the risks of a mobile workforce, such as commercial losses, regulatory breaches or threats to individuals, whilst enabling productivity and employee satisfaction.  Joining us as a Cyber Defence Incident Manager, you can be part of our empowering our Cyber Security function. The Future is exciting. Ready?

The role of a Global Cyber Defence Incident manager is to provide efficient incident response and remediation to minimise the impact of cyber risks.  The incident manager will oversee cyber incident coordination through an extended community of global security professionals. They will provide guidance and governance for incident response containment, eradication and remediation activities.  The role requires a good understanding of cyber risk and the ability to make quick, effective decisions in fast paced and complex environments. 

With us you will:

• Respond to cyber incidents in line with industry standard incident handling processes
• Provide oral/written reporting and analytics to a broad range of stakeholders which includes technical staff and senior leadership
• Apply knowledge of networks, Active Directory and Privileged Access Management to reduce risk
• Create strong and supportive working relationships across a broad range of internal and external stakeholders in a culturally aware corporate environment
• Be part of the out of hours on call rota to provide 24/7 support
• Support the global implementation and continuous improvement of Vodafone’s cyber incident management operating model, frameworks, processes and tools


What you can expect from us:  

The role provides an excellent opportunity to gain experience in handling a broad range of cyber incidents in a unique, large and complex environment.   You will feel part of a close knit team and will work with autonomy whilst interacting with innovative teams across the globe who belief in the Spirit of Vodafone.   The opportunities to learn and grow are endless and you will be supported throughout this exciting journey to reduce cyber risk for Vodafone.

Apply if you have:

• Proven years incident response experience in cyber security, cyber incident response, network/IT operations, military and intelligence
• Conversant with enterprise networking and security controls in Active Directory / Windows environments as well as Privileged Access Management best practices
• Excellent written and verbal communication skills.  The ability to convey complex information to a non-technical audience
• Project management skills and attributes
• Security related industry accreditations such as GIAC, CREST, CISM, CISP desirable but not essential
• Attention to detail, strong analytical skills and efficient problem solving
• Cultural sensitivity and social flexibility in a global corporate environment



Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.