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Technical Business Analyst

Posting Country:  Greece
Date Posted:  09-Oct-2021
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Role purpose:

Being part of an agile team, the Technical Business Analyst supports and maximizes the effectiveness of the Product Owner by technically supporting the feasibility and analysis of the user stories to an adequate level of granularity for the software engineers. The need to bridge the business needs, as well as the user experience guidelines, with the technical capabilities, the external dependencies, cross-domain APIs, constitute a set of factors to be addressed and handled accordingly.

Key accountabilities and decision ownership:

•    Perform requirements gathering, vetting, and documentation as needed 
•    Support the Product Owner, with technical details, to clarify user stories questions with team members 
•    Work with Product Owner to review, update and re-prioritize team backlog, based on technical constraints, dependencies and effort 
•    Perform feasibility analysis on business needs 
•    Design end-to-end solutions and cross domain integration and APIs, fostering re-use of existing components 
•    Facilitate solution compliance to security, privacy, and regulatory needs 
•    Analyse and report delivery risks and opportunities  
•    Ensure all documents are reviewed, clarified, organized, and conformed to organizational standards 
•    Provide guidance to delivery teams to ensure alignment 

Core competencies, knowledge and experience:

•    Master’s or Bachelor’s Degree in Computer Science, Information Systems, Systems Analysis, or other related field  
•    Two or more years of experience in supporting successful delivery in Business Analysis (or equivalent role) across full product lifecycles, from MVP to marketable products in iterations, including support transition 
•    Experience in business and systems analysis in a large digital environment 
•    Experience in solution architecture and design in a digital business context 
•    Professional experience and knowledge of the Telecommunications industry strongly preferred 
•    JIRA/Confluence, MS Project, or equivalent experience preferred

Behaviours and other competencies:

•     Experience working with agile methodologies / in agile teams strongly preferred 
•     Strong facilitation and organization skills 
•     Excellent written and verbal communications skills, with both technical and business audiences 
•     Excellent analytical, technical, and problem-solving skills, with high-levels of creativity 
•     Excellent teamwork and collaboration skills 
•     Customer centricity 
•     Strong time-management skills, with the ability to juggle multiple balls

What's in it for you:

•    Competitive salary
•    Private Health & Medical Insurance
•    Smart Working – eligible to work from home
•    Extra days-off: We love mothers – 4 months extra paid off-period! 
•    Gym, Sports, Excursion weekends & Special events
•    Restaurant, entertainment areas, hairdresser, etc.
•    Needless to say, we cater for your communication wherever you are
•    Come as you are. We love when people feel they can be themselves at work

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.