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Technical Account Manager

Posting Country:  Greece
Date Posted: 
Full Time / Part Time:  Full Time
Contract Type:  Permanent

Our purpose at Vodafone is to connect for a better future. As a Global Communications Technology company, we put the customer at the heart of everything we do. We are forever challenging, pushing boundaries and discovering innovative ways to connect our customers with their digital societies.

We connect people, businesses, and communities across the globe to create the future. We earn customer loyalty, experiment, learn fast and get it done, together.

Join our journey as we connect for a better future. Ready?

Role purpose

The job holder will be Solution Sales Specialist for Vodafone’s Data Networking & Fixed Telephony Solutions (Data leased lines, Internet leased lines, IP VPNs & Vodafone’s portfolio of Telephony services) for large private sector customers, in cooperation with the business sales teams and the commercial partners. 
 

Key accountabilities and decision ownership


•    Perform daily customer visits, enquire with customer IT decision makers & analyse customer technical requirements to propose the most suitable solution/product. 
•    Liaise thoroughly with internal and external technical and marketing departments for the creation of technical - commercial proposals
•    Presentation of services and solutions to customers
•    Handling the cooperation with selected  “key” customers 
•    Achieve through cooperation and support of Vodafone’s business account managers the  commercial targets 
•    Inspire and ignite attention to Vodafone’s offer of Fixed  Services and Solutions 
 

Core competencies, knowledge and experience

•    Previous working experience in a similar position in a Telecommunications or IT company
•    Experience in the design of solutions and technical writing for telecom services
•    Very good interpersonal skills and ability of fluent communication with customers and partners. 
•    Ability to communicate and negotiate effectively with internal and external collaborators & customers
•    Strong results orientation and flexibility to work under pressure & tight timelines
•    Ability and interest to learn about the latest business services and products

Must have technical / professional qualifications

Essential:
•    University degree in Telecoms or IT
•    Excellent command in writing and speaking of both Greek and English language

Desired:
•    Postgraduate degree in Telecommunications or IT

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.