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Assistant Manager - Solaris

Posting Country:  India
Date Posted: 
Full Time / Part Time:  Full Time
Contract Type:  Permanent

Our purpose at Vodafone is to connect for a better future. As a Global Communications Technology company, we put the customer at the heart of everything we do. We are forever challenging, pushing boundaries and discovering innovative ways to connect our customers with their digital societies.

We connect people, businesses, and communities across the globe to create the future. We earn customer loyalty, experiment, learn fast and get it done, together.

Join our journey as we connect for a better future. Ready?

Job Description

Sr Technical Engineert - Solaris Operations - Provides multi level Technical support for diagnosing, reproducing and fixing Solaris/Oracle UNIX Hardware and OS issues/pro blems- Responsible for managing Server related Incidents/Service Requests an d Change Requests within the defined SLA. - Excellent and good level of Exper tise in Solaris administration, Troubleshooting, Virtualisations(Zones & LDOMs), VxVM and Basic understanding of Cluster environement - Provide recommendations to improve and address/lead critical issues and root cause analysis. - Actively contributes to the troubleshooting, performance tuning of UNIX servers. Perform necessary UNIX infrastructure maintenance activities and migration, as requir ed. - Should be able to collaborate across products/vendors and geography to come up with a compelling solution. - Required to work as on- call support to provide 24x7 support"

"Success delivery of technical talks , changes within SLA with 0 Fatal errors.   Atleast 2 trainings per quarter Skill Enhanceme nt through Technology Academy , Classroom Training - 5 days in a Year "

"Solaris, Cluster, DC infrastructure, Virtualisation, ITIL / Service Managemen t , Change and Configuration Management"

Description
The Infrastructure Operations Engineer supports administration of central and/or local data centres, legacy and/or centralized infrastructure, standards and requirements and provides support for the availability of Vodafone IT applications and Data Centre activities and database environments. The Infrastructure Operations Specialist has a good understanding of established concepts and procedures in internal network infrastructure, data availability and technical support for customers (internal and external) gained through extensive practical experience and works with the colleagues to deliver monitoring of hardware and software in datacentres, and executes event/incident, configuration, escalation, release, deployment and 3rd party database management activities. Typically reports to the Infrastructure Operations Manager.
Job Responsibilities
* Delivers tasks to support the execution of Vodafone Infrastructure Management requirements and initiatives;
* Supports the team to deliver activities related to optimisation activities of the cost of the current infrastructure and connectivity needs ;
* Supports with regular system reviews and pro-active performance and resilience improvements in order to help provide best customer experience on service;
* May provide direction on improvement for Vodafone Infrastructure Management practices and procedures and support colleagues in team;
* Uses communication skills to exchange ideas and information in a concise and logical way ;
* Supports with reviewing and resolving incidents/problems and monitors incidents/pronblems;
* Maintains solid relations with internal partners;
* Has a good understanding about IT /Network infrastructure across firewalls, file transfer protocols, proxy servers, data centres, cloud, virtualisation, storage and backup areas;
* Uses best practice knowledge to keep the consistency in infrastructure compliancy to Vodafone Group standards;
* Understands the theories and practices across the service performance spectrum, helping refresh and/or decommission programmes that improve service availability effectiveness;
* Performs other job-related duties or tasks defined by the supervisor or resulting from assigned agendas;
Skills
Maintain and Repair
Monitor and Diagnose
Implementation and Integration
NFV/SDN
Agile
Incident Response
Cloud
Automation and Robotics

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.