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Advisor- Fraud Management

Posting Country:  Romania
Date Posted:  29-Dec-2020
Full Time / Part Time:  Full Time
Contract Type:  Permanent

Our purpose at Vodafone is to connect for a better future. As a Global Communications Technology company, we put the customer at the heart of everything we do. We are forever challenging, pushing boundaries and discovering innovative ways to connect our customers with their digital societies.

We connect people, businesses, and communities across the globe to create the future. We earn customer loyalty, experiment, learn fast and get it done, together.

Join our journey as we connect for a better future. Ready?

The Fraud/Investigation Specialist focuses upon the detection, investigation and prevention of fraudulent and security related transactions occurring both internally and / or externally. They have a good understanding of established concepts and procedures in fraud prevention, detection and investigation gained through extensive practical experience and maintains fraud management policies and conducts fraud case analysis, investigations and fraud detection and prevention schemes/customer interviews. Typically reports to the Fraud/Investigation Manager.
Job Responsibilities
* Good understanding of procedures and concepts through extensive experience and works effectively in delivering assigned tasks;
* Uses judgment based on research and investigation of standard cases and analyses patterns in order to identify and prevent probable fraud, assess risk weight and its financial impact on the company to prioritise corrective action;
* Identifies risk factors and trends of potentially fraudulent activity of internal or external clients or companies utilising technical data analysis and statistical interpretation Resolves problems by using precedents, methods and systematic procedures;
* Documents and evaluates results of actions taken to support fraud trending and reporting and to ensure that best practices are followed;
* Uses communication skills to exchange ideas and information in a concise way preparing evidence and documentation for prosecution, representing the company at interrogations and/or court proceedings and communicates with the state authorities;
* Performs other job-related duties or tasks defined by the supervisor or resulting from assigned agendas;
Managing investigations
Forensic Analysis
Crisis management
Fraud Strategy and Risk Management

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.