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Transformation Lead

Posting Country:  United Kingdom
Date Posted:  23-Dec-2020
Full Time / Part Time:  Full Time
Contract Type:  Permanent

Our purpose at Vodafone is to connect for a better future. As a Global Communications Technology company, we put the customer at the heart of everything we do. We are forever challenging, pushing boundaries and discovering innovative ways to connect our customers with their digital societies.

We connect people, businesses, and communities across the globe to create the future. We earn customer loyalty, experiment, learn fast and get it done, together.

Join our journey as we connect for a better future. Ready?

Location:  The Speechmark – Southwark, London (Full-time remote working during COVID-19) 
Salary: Competitive  
Hours:  37.5hours (Monday to Friday)


COVID-19 Notice: We are continuing recruitment and have implemented new processes that promote candidate and employee safety. As part of this we have moved to a virtual hiring and onboarding process until further notice. 

What will you be doing?

The AOM Transformation Lead will own the business demand management process across always on marketing capability teams and will manage demand pipelines and overall capacity utilisation.

You will coordinate the business transformation process to new ways of working, where your aim will be to exploit the new AOM capabilities and deliver marketing performance in addition to customer experiences. 


You will define and manage the proceses which teams follow to move from new idea to ready for development including business value definiont, solution ideation and scoping, roadmap planning, demand prioritisation, user story and technical impact assessment standards. 


The role holder will also facilitate key ceremonies to manage demand pipelines and overall capacity usilitsation, summarise and present back to senior management and escalate key decisions to them in an appropriate way, whilst defining change management approaches and work closely with business POs to drive business transformation.

Who are we looking for?

We are looking for a confident and articulate communicator with strong stakeholder management experience and the ability to engage with the wider business on demand management and business transformation. 
Someone who has experience with developing and implementing effective Customer Base Marketing strategies and is able to assist the Product Owner with defining overall mitigation strategies and can prioritise for the commercial impact. 

Thorough understanding of the telecommunication industry (or expertise within the tech industry) as well as change management/transformation experience is really key for this role and therefore we are looking for someone who can guide the business through a complex journey of change.

Experience in PEGA marketing and Agile delivery approaches would be advantageous for this role.

What's in it for you?

An excellent remuneration and bonus package with 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive and flexible benefits package that can be tailored to suit you and your family. From our market-leading parental leave policies through to employee discounts, retail vouchers, pension plan and share schemes we are committed to supporting you throughout your career with Vodafone.

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.