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Data Services L2 Ops. Senior Spec.

Posting Country:  Turkey
Date Posted:  21-Oct-2021
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.


Join our journey as we connect for a better future. Ready?

We are looking for a

Data Services L2 Operations  Senior Specialist


Our purpose at Vodafone is to connect for a better future. As a Global Communications Technology company, we put the customer at the heart of everything we do. We are forever challenging, pushing boundaries and discovering innovative ways to connect our customers with their digital societies.

We connect people, businesses, and communities across the globe to create the future. We earn customer loyalty, experiment, learn fast and get it done, together. As you can imagine, this means that we have a vibrant and diverse mix of skills and people making Vodafone a great place to work.


•    Providing Level 2 operation for VF Fixed Network to ensure high availability and stability for all services those using Broadband, FTTH, DC, Internet, Carrier Ethernet and Metro Ethernet platforms. 
•    Capacity management of links and platforms on a daily basis to ensure that adequate capacity is available to meet with traffic demands
•    Immediate action and L2 troubleshooting in case of network problems to ensure ultimate availability of platforms which provide Data Services.

Job Responsibility

Your place in the team

•    Ensure for resiliency of all network services in case of any outage or service interruption due to operational or external reasons
•    Preparing maintenance and operational procedures for analysing, auditing and fine tuning of Data Services Platforms to ensure operational excellence and develop proactive precautions
•    On-call support for problems during non-business hours for emergency cases
•    Implementing hardware and software upgrades
•    Technical assistance for L1 and TES teams for solving complex and critical cases
•    Continuous network health check to ensure there is no operational errors or misconfigurations that may affect network performance
•    Daily checking of management tools for proactive problem solving
•    Comply with VFTR’s information security policy, standards and procedures, available under Intranet / Corporate Security Library,
•    Protect VFTR’s information assets from unauthorized access, disclosure, modification, destruction or interference,
•    Ensure that VFTR  BCM policy /standard, procedures, plans implemented and works carried out in compliance with   ISO 27001 -   ISO 22301

Long Description

We are looking for you if you have

•    Strong analytical deduction
•    Extensive problem solving
•    Team working
•    Strong relationship
•    Customer oriented
•    Degree qualified in an Engineering or a Science discipline
•    Experience of IP/MPLS network operation activities on multi-vendor environments (Cisco, Juniper, Huawei, Nokia)
•    Knowledge on Routing and Switching protocols
•    Understanding of Data Services

Get to know us

If you want to know more about us and what we do, then visit our website:

Diversity and Inclusion

At Vodafone, we embrace and welcome everyone. We believe that we can operate more successfully and effectively with diverse teams. And we can only leverage this diversity by building an inclusive culture where everyone is respected, can be themselves and strive to be their best. That way we can create a better future for our employees, our partners, the communities we work in and our customers.

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.