Our cookie and tracking technologies policy
This section is about what cookies and other tracking technologies are, how we use them and how you can manage them.
What are cookies?
Cookies are small files that are stored on your device when you visit a website. The cookies mean that the website will remember you and how you’ve used the site every time you come back.
If you want to know more about cookies, head to aboutcookies.org or allaboutcookies.org (please note: these links open a new window or browser tab).
What are other similar tracking technologies?
This refers to any other method used to store information, gain access to information, or track activities on your device, such as Local Shared Objects (“flash cookies”), scripts, tracking pixels and plugins, app trackers (including SDKs) on smartphones, tablets, smart TVs or other devices.
We’ve put our cookies into the following categories, to make it easier for you to understand why we need them:
- Strictly necessary – these are used to help make our website work efficiently
- Performance – these are used to analyse the way our website works and how we can improve it
- Functionality – these help to enhance your experience by doing things like remembering products you’ve added to your basket
We sometimes use persistent cookies as well as ‘session-based’ cookies. A ‘persistent’ cookie will remain for a period of time set for that cookie. A ‘session-based’ cookie is allocated only for the duration of your visit to our website and automatically expires when you close down your browser.
See our list of first-party cookies (shown later on in this cookies policy).
Third-party cookies originate from a domain that’s different to the website being visited. For example, when you visit our website, we may link to another company’s website – like our Facebook or Twitter account, or a video from our YouTube page. We don’t control how they use their cookies, so we suggest you check their website to see how they’re using them and how you can manage them.
Affiliates of the Vodafone Group with a different domain name may also place cookies on our website, to show you adverts or pages of other Vodafone Group companies that may be of interest to you. Where relevant, details of these affiliates – and how to opt out – are included in our list of third parties (shown later on in this cookies policy) that may put cookies on our website.
|What it’s called||What it’s used for||Type|
|First party cookies|
|_vscid||As our app is continuously growing and handles multiple clients we want to better balance the load from different group ids and hence group based on the load that they are sending. This cookie helps us identify load and group based on the load [to enable the website to function correctly||Strictly Necessary Cookies||2 years|
|_VS||Session management for the user, also acknowledges whether user is a new/old visitor||Functional||2 years|
|OptanonAlertBoxClosed||This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user. The cookie has a one year lifespan and contains no personal information.||Strictly Necessary Cookies||365 days|
|OptanonConsent||It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor.||Strictly Necessary Cookies||365 days|
|JSESSIONID||Single cookie placed on the user’s device during their session so the server can identify the user. This cookie is required for login.||Strictly Necessary Cookies||Browser session|
|Third party cookies|
|YSC||YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites.||Targeting Cookies||Browser session|
|VISITOR_INFO1_LIVE||YouTube is a Google owned platform for hosting and sharing videos. Youtube uses this cookie as a unique identifier to track viewing of videos.||Targeting Cookies||180 days|
|CONSENT||YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites.||Targeting Cookies||6205 days|
Controlling your cookies
Information on controlling and deleting cookies is also available at http://allaboutcookies.org