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Specialist: Business Analyst

Posting Country:  Mozambique
Date Posted:  20-Feb-2021
Full Time / Part Time:  Full Time
Contract Type:  Permanent

Joining Vodacom is more than a job, what we do matters. We don’t just carry minutes, texts and data – we carry people’s lives. And that’s a huge responsibility. If you think for a minute about the people you rely on…the likelihood is they rely on us.

Customers are at the heart of everything we do and we want to make a difference to the lives of our customers, and the communities in which we live and work. We support our people to give something back to the causes that mean the most to them through helping them give time and money to the charities they love.

And what’s it like to work here? We have created an environment where you can look forward to coming to work and are empowered to be at your best. We offer flexibility in how you work that helps you do your job in a way that suits you, opportunities to help you grow and progress throughout your career and a choice of benefits to suit your lifestyle.


Role purpose: 
Support agile team and all internal customers in business requirements coordination and quality assurance ensuring quality delivery according to customers’ expectations. 

Key accountabilities and decision ownership: 
•    Implement strategies for gathering, reviewing, analysing and specifying requirements;
•    Participate in existing company demand process contributing for more efficient controls as well as support the technology and business teams. 
•    Active participation in business process modelling, traceability and quality management techniques.
•    Ensure quality delivery by implementing end user testing strategies and techniques. 
•    Prepare test specification plan, conduct end user acceptance testing ensuring quality delivery and excellent customer experience. 
•    Prepare reports with expected quality and value to be used by senior leaders.     


Core competencies, knowledge and experience:
•    Understanding of telecom systems engineering concepts;
•    Business case understanding;
•    Quality assurance knowledge;
•    Strong written and verbal communication, including technical writing skills, across various levels;
•    Planning skills, team player, confident, Self-driven towards achieving goals.
•     Ability to speak in English and Portuguese;

Must have technical / professional qualifications: 
•    Relevant diploma or degree in Information Systems Technology;
•    Minimum 3 years of experience in Business Analysis and or Quality Assurance ;
•    GSM Knowledge (desirable);
•    Project Management experience (desirable);
•    Agile methodology knowledge (desirable);

Commitment from Vodacom

Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences - we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.