Contact Center jobs

See below the latest Contact Center roles we have to offer at Vodafone.

Our latest jobs

Location

Pune, Maharashtra

Description

" - Handle a team of 15 - 20 advisors - Direct responsibility of People and Performance management through effective audit and coaching mechanism - Attend client clibrations to drive standard policies

Location

Ahmedabad, Gujarat

Description

  Performance management- monitoring, coaching and developing team members to help them achieve their KRA targets Process management – NPS, SLA, AHT and quality adherence Responsible for managin

Location

Wythenshawe, Greater Manchester

Description

Sales Advisor – Wythenshawe, Manchester£19,000 basic salary (£9.74 per hr) plus average OTE of £9,000pa (subject to meeting various monthly sales targets) Monday – Sunday, shifts between 8am – 8pm. 37

Location

Pune, Maharashtra

Description

"Manage a team of 15 advisors or more in Operations. Regularly monitor andevaluate calls to understand AOIs/improvement needs. Provide robust and regularfeedback/coaching to improve performance. Drive

Location

Pune, Maharashtra

Description

  · The role of a QA will be to audit transactions & provide coaching to the agents.    · Orient the aligned team to achieve quality & customer engagement matrices.   · Through the audits sharethe ins

Location

Ahmedabad, Gujarat

Description

- Manage customer complaints originating via chat or email or social networking sites - Help customer purchase new connections/sales or upgrade via Web Chat. / Provide 100% assistance to customers re

Location

Brasov, Brasov

Description

Iti plac provocările? Iti doresti sa faci parte dintr-o echipa tanara si dinamica? Crezi ca poti sa gasesti o solutie la orice problema? Vrei sa te faci auzit? Atunci te vrem in echipa noastra! Dacă e

Location

Pune, Maharashtra

Description

  Professional investigation, analysis and resolving customer complaints. Providing feedback into the business in a way that protects Customer Relations reputation and helps to improve customer experi

Location

Doha

Description

Vodafone Qatar is looking for full time Contractors for Fixed L1 Specialist role.  With us you will be responsible for owning end to end troubleshooting of all Fixed and managed service products like

Life at Vodafone

Meet Burcu, Customer Value Marketing Manager